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Senior Voice Engineer

Job Description

Senior Voice Engineer

Philadelphia, PA

Contract-to-hire



As a Senior Voice Engineer, you will be assisting our enterprise healthcare client with a Genesys ACD migration & following optimizations. This individual will support the telecommunications and network systems & work with project teams as they relate to voice and data implementations. You will handle medium to large projects of moderate complexity. All in all, you will be given great autonomy, which will allow you to prioritize and designate your work as you seem fit. This opportunity has terrific room for growth, within one of the fastest growing health systems in Philadelphia.




Minimum Qualifications:

  • 3-5 years of experience in a telecommunications voice infrastructure role - Voice Engineer, Voice Analyst, etc.
  • Knowledge of Genesys, Avaya or Cisco telecommunication systems, in-depth with at least one -preferably Genesys.
  • Experience with voice and data networks including SIP, T1, LAN/WAN, and POTS.
  • Experience managing complex project implementations
  • Experience administering telecommunication solutions
  • Knowledge and understanding of the technical operating environments




Responsibilities:

  • Serve as a planner, coordinator, and primary client liaison for all large, complex, voice installations and renovations.
  • Assist in development of standards regarding telephone equipment, cable, power and space requirements for renovations, new construction, and enhancement/expansion of existing telephone systems.
  • Design and oversees voice/data cable plant installation.
  • Provide project leadership for complex service requests within a specific area of expertise.
  • Provide leadership to others within the team.
  • Communicate regularly with management concerning recommendations for improving customer services and support.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Requirements

 

Job Snapshot

Location US-PA-Philadelphia
Employment Type Full-Time
Pay Type Year
Pay Rate $95,000.00 - $100,000.00 /Year
Store Type IT & Technical
Other Compensation: DOE
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Company Overview

Brooksource

Brooksource is an IT Services Company, specializing in the recruitment and placement of high level IT professionals. We offer competitive compensation, paid holidays, 401k, health benefits, flexible work schedules and just about anything a top tier candidate would demand. Our diverse client base covers all industries and provides us the opportunity to place you, the candidate, in positions that span the entire IT spectrum. Learn More

Contact Information

US-PA-Philadelphia
Joe Dougherty
Snapshot
Brooksource
Company:
US-PA-Philadelphia
Location:
Full-Time
Employment Type:
Year
Pay Type:
$95,000.00 - $100,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

Senior Voice Engineer

Philadelphia, PA

Contract-to-hire



As a Senior Voice Engineer, you will be assisting our enterprise healthcare client with a Genesys ACD migration & following optimizations. This individual will support the telecommunications and network systems & work with project teams as they relate to voice and data implementations. You will handle medium to large projects of moderate complexity. All in all, you will be given great autonomy, which will allow you to prioritize and designate your work as you seem fit. This opportunity has terrific room for growth, within one of the fastest growing health systems in Philadelphia.




Minimum Qualifications:

  • 3-5 years of experience in a telecommunications voice infrastructure role - Voice Engineer, Voice Analyst, etc.
  • Knowledge of Genesys, Avaya or Cisco telecommunication systems, in-depth with at least one -preferably Genesys.
  • Experience with voice and data networks including SIP, T1, LAN/WAN, and POTS.
  • Experience managing complex project implementations
  • Experience administering telecommunication solutions
  • Knowledge and understanding of the technical operating environments




Responsibilities:

  • Serve as a planner, coordinator, and primary client liaison for all large, complex, voice installations and renovations.
  • Assist in development of standards regarding telephone equipment, cable, power and space requirements for renovations, new construction, and enhancement/expansion of existing telephone systems.
  • Design and oversees voice/data cable plant installation.
  • Provide project leadership for complex service requests within a specific area of expertise.
  • Provide leadership to others within the team.
  • Communicate regularly with management concerning recommendations for improving customer services and support.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Requirements

 
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