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Server Operations Analyst

Job Description

Server Operations Analyst

Server Operations Analyst

The Intersect Group is seeking a Server Operations Analyst for our client in Richardson, Texas. The Server Operations Analyst will be part of a 24/7 team supporting the company's on-prem and cloud-based systems to ensure consistent operations across multiple data centers and banking branches.

Responsibilities

  • The Server Operations Analyst will provide Level 2 server support Incident response and escalation
  • Provide Level 2 server support for three data centers as well as branch offices
  • Physical and virtual server implementations and deployments, including hardware and O/S
  • Support daily backup operations, including on-demand backups and restores
  • Maintain and support software pushes and Windows Updates
  • Monitor health of Windows servers environment with SCOM
  • Management of IT enterprise applications:
    • Active Directory including Group Policy, DHCP, DNS and DFS
    • VMWare virtualization
    • Azure cloud
    • System Center Operation Manager (SCOM)
    • System Center Configuration Manager (SCCM)
    • Whole disk encryption (WDE) devices
    • Remote offices file and print servers
  • Support and implement policies, procedures and internal controls in support of the server infrastructure
  • Provide backup assistance as needed for teams responsible for data recovery/archive and infrastructure equipment (PDUs, UPSs, KVM switches, etc.)
  • Provide and maintain internal documentation

Requirements

  • 2+ years' experience in Windows Server operating systems, including Windows Server 2012 (and newer) and server hardware required
  • Experience with Active Directory, GPO, Login Scripts, DNS, DHCP, File/Print services required
  • Some experience with PowerShell required
  • Some experience with Azure or other cloud technologies
  • Ability to participate in a 24x7x365 on-call rotation required
  • Ability to perform after-hours work for scheduled maintenance and unscheduled issue resolution required
  • Must be flexible for extended hours and/ or shift work required
  • Management of required IT Applications:
    • AD, Group Policy, DHCP, DNS and DFS
    • File and printer servers
    • Server Level Hardware (Dell, HP or IBM)
    • Experience with a tier 1 SAN (NetApp) preferred
  • Experience supporting SCCM and SCOM preferred
  • Associates or Bachelors degree preferred
  • Ability to make good judgments, decisions, negotiate and problem solve
  • Ability to understand and clearly communicate technical information to non-IT personnel
  • Maintain a high level of knowledge regarding the clients computing environment
  • Must demonstrate strong sense of urgency regarding solving end-user issues
  • Efficiently and effectively solve problems regarding system errors or usage issues
  • Must be able to minimize downtime by rapidly diagnosing and resolving problems
  • Must be able to track and document information regarding troubleshooting techniques
  • Maintain a high level of teamwork and communication

Interested candidates please send resume in Word format to Please reference job code 74600 when responding to this ad.


The Intersect Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Intersect Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Requirements

 

Job Snapshot

Location US-TX-Richardson
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical
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Company Overview

The Intersect Group

At The Intersect Group, our talent is creating results. We live to help our community by connecting top talent with leading companies that need their help. Candidates and clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. We’re a multiple ‘Best Places to Work’ award winner, have had stellar growth and 80% of Glassdoor ratings say they would recommend us to a friend! Learn More

Contact Information

US-TX-Richardson
Snapshot
The Intersect Group
Company:
US-TX-Richardson
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Server Operations Analyst

Server Operations Analyst

The Intersect Group is seeking a Server Operations Analyst for our client in Richardson, Texas. The Server Operations Analyst will be part of a 24/7 team supporting the company's on-prem and cloud-based systems to ensure consistent operations across multiple data centers and banking branches.

Responsibilities

  • The Server Operations Analyst will provide Level 2 server support Incident response and escalation
  • Provide Level 2 server support for three data centers as well as branch offices
  • Physical and virtual server implementations and deployments, including hardware and O/S
  • Support daily backup operations, including on-demand backups and restores
  • Maintain and support software pushes and Windows Updates
  • Monitor health of Windows servers environment with SCOM
  • Management of IT enterprise applications:
    • Active Directory including Group Policy, DHCP, DNS and DFS
    • VMWare virtualization
    • Azure cloud
    • System Center Operation Manager (SCOM)
    • System Center Configuration Manager (SCCM)
    • Whole disk encryption (WDE) devices
    • Remote offices file and print servers
  • Support and implement policies, procedures and internal controls in support of the server infrastructure
  • Provide backup assistance as needed for teams responsible for data recovery/archive and infrastructure equipment (PDUs, UPSs, KVM switches, etc.)
  • Provide and maintain internal documentation

Requirements

  • 2+ years' experience in Windows Server operating systems, including Windows Server 2012 (and newer) and server hardware required
  • Experience with Active Directory, GPO, Login Scripts, DNS, DHCP, File/Print services required
  • Some experience with PowerShell required
  • Some experience with Azure or other cloud technologies
  • Ability to participate in a 24x7x365 on-call rotation required
  • Ability to perform after-hours work for scheduled maintenance and unscheduled issue resolution required
  • Must be flexible for extended hours and/ or shift work required
  • Management of required IT Applications:
    • AD, Group Policy, DHCP, DNS and DFS
    • File and printer servers
    • Server Level Hardware (Dell, HP or IBM)
    • Experience with a tier 1 SAN (NetApp) preferred
  • Experience supporting SCCM and SCOM preferred
  • Associates or Bachelors degree preferred
  • Ability to make good judgments, decisions, negotiate and problem solve
  • Ability to understand and clearly communicate technical information to non-IT personnel
  • Maintain a high level of knowledge regarding the clients computing environment
  • Must demonstrate strong sense of urgency regarding solving end-user issues
  • Efficiently and effectively solve problems regarding system errors or usage issues
  • Must be able to minimize downtime by rapidly diagnosing and resolving problems
  • Must be able to track and document information regarding troubleshooting techniques
  • Maintain a high level of teamwork and communication

Interested candidates please send resume in Word format to Please reference job code 74600 when responding to this ad.


The Intersect Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Intersect Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Requirements

 
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Server Operations Analyst Apply now