Title: Service Desk Specialist
Location: Quantico VA
Duration: 7 Months (Right to Hire)
Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II Active Secret clearance Certification Level Required
- Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.