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Service Desk Specialist

Zolon Tech Solutions Inc.

Job Description

Title: Service Desk Specialist


Location: Quantico VA


Duration: 7 Months (Right to Hire)


 Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II Active Secret clearance Certification Level Required


Job Description:

  • Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.

Job Requirements

  • One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
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Job Snapshot

Location US-VA-Quantico
Employment Type Contractor
Pay Type Year
Pay Rate $41,600.00 - $70,000.00 /Year
Store Type IT & Technical
Other Compensation: 0

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Snapshot
Zolon Tech Solutions Inc.
Company:
US-VA-Quantico
Location:
Contractor
Employment Type:
Year
Pay Type:
$41,600.00 - $70,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

Title: Service Desk Specialist


Location: Quantico VA


Duration: 7 Months (Right to Hire)


 Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II Active Secret clearance Certification Level Required


Job Description:

  • Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.

Job Requirements

  • One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
Service Desk Specialist Apply now