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Desktop Support Technician

Job Description

Responsibilities

  • Deploy/Migrate Desktops and Notebooks
  • General Desktop Support
  • Resolve issues related to Enterprise Resource Planning (ERP) application IQMS
  • Microsoft Active Directory Administration
  • Prepare new hardware for integration in to customer datacenters
  • Monitor critical applications and IT Infrastructure components
  • Other Independent Project Management as assigned
  • On-site consulting trips as needed

Qualifications

  • Bachelor’s degree, preferably in Computer Engineering, Computer Science or related
  • 1-2 years of experience in desktop support, field technician support, application support, or junior systems administration (full or part-time)
  • Excellent verbal and written communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Detail oriented; follow and/or establish policies and procedures

Technical Skills:

Proficient:

  • Networking – TCP/IP, Routing Principles, DNS, DHCP
  • Microsoft Active Directory
  • Windows Client Operating Systems
  • Microsoft Office
  • Antivirus and Anti-Malware Applications

Knowledge of:

  • Microsoft Windows Server
  • VMware vSphere

Job Requirements

Please send your resume and call me direct:
(it helps if you send your resume first so I can ask questions about things I see.  Otherwise I'm pulling up LinkedIn or Github or some other social site to look for you! )

Ryan Hensel
[email protected]
440.627.6905

Job Snapshot

Location US-OH-Cleveland
Employment Type Full-Time
Pay Type Year
Pay Rate $45,000.00 - $55,000.00 /Year
Store Type IT & Technical
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Company Overview

Emerald Resource Group

Emerald Resource Group is a professional recruiting firm that specializes in the Information Technology Industry. We provide services in both contracting and permanent roles for organizations – large and small – including Fortune 500 companies in the Northeast Ohio, Columbus, Raleigh/Durham, North Carolina, and Pittsburgh areas.We believe that the single greatest competitive advantage any company can have is excellent people. Learn More

Contact Information

US-OH-Cleveland
Ryan Hensel
440.627.6905
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Snapshot
Emerald Resource Group
Company:
US-OH-Cleveland
Location:
Full-Time
Employment Type:
Year
Pay Type:
$45,000.00 - $55,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

Responsibilities

  • Deploy/Migrate Desktops and Notebooks
  • General Desktop Support
  • Resolve issues related to Enterprise Resource Planning (ERP) application IQMS
  • Microsoft Active Directory Administration
  • Prepare new hardware for integration in to customer datacenters
  • Monitor critical applications and IT Infrastructure components
  • Other Independent Project Management as assigned
  • On-site consulting trips as needed

Qualifications

  • Bachelor’s degree, preferably in Computer Engineering, Computer Science or related
  • 1-2 years of experience in desktop support, field technician support, application support, or junior systems administration (full or part-time)
  • Excellent verbal and written communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Detail oriented; follow and/or establish policies and procedures

Technical Skills:

Proficient:

  • Networking – TCP/IP, Routing Principles, DNS, DHCP
  • Microsoft Active Directory
  • Windows Client Operating Systems
  • Microsoft Office
  • Antivirus and Anti-Malware Applications

Knowledge of:

  • Microsoft Windows Server
  • VMware vSphere

Job Requirements

Please send your resume and call me direct:
(it helps if you send your resume first so I can ask questions about things I see.  Otherwise I'm pulling up LinkedIn or Github or some other social site to look for you! )

Ryan Hensel
[email protected]
440.627.6905
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Desktop Support Technician Apply now