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Software Integration Engineer / QA lead

Job Description

Software Integration Engineer / QA lead

BCforward is seeking a highly motivated and experienced QA lead in Webster NY 14580

Title: QA lead

Expected contract duration: 4 months

Location: Webster NY 14580

OVERVIEW:

Subject Matter Expert - Past experience and time on current project. The IE is a Subject Matter Expert for their programs and is a technical resource to test teams, training, and business, sales and support teams. Lead Integration Engineer - Having strong technical competency on a wide breath of technology and topics. Leadership position that is accountable to the program on project status, being the customer advocate and assessing solution readiness. Delivery oversight for documentation, training - Utilize resources to complete tasks and provide oversight and accountability for final delivery. System Validation - Responsible for developing system test strategy and plan; accountable for software quality. Will lead or manage a validation team and/or perform validation (depending on size of program).

JOB DESCRIPTION:

SKILL/KNOWLEDGE:

• Requires strong technical capability and interpersonal skills with ability to adapt to the audience: developers, technical team, business team, field support, and customers.

• Ability to grasp technical concepts at both a high and detailed level. To conceptualize issue or approach when processing new information or troubleshooting.

• Ability to lead and coordinate complex topics and deliverables across many functional areas.

• Ability to multitask and shift focus across multiple projects with changing deadlines and priorities.

• Working knowledge of configuration for mobile devices (iOS, Android), networks, cloud environment, web servers, Protocols (SNMP, HTTP), latest Windows OSs, APIs, integration with backend systems.

JOB DUTIES:

• Technical Resource:

• Comprehend and communicate solution workflows and interactions with integrated systems (including 3rd party software).

• Comprehend roadmap and trends of project by working closely with architects, development and business/program teams.

• Maintain a system focus with awareness to the customer requirements and environment.

• Validation / QA:

• Translate Solution Goals and Specifications into System Validation Requirements. Develop end-to-end solution workflow test cases based on software and solution goals. Contribute to failure mode analysis activities.

• Support Test Lead and Test Teams as SME to enable better technical understanding.

• Final approval and handoff of software and documentation to delivery team.

• Software Support:

• Support early customer engagement activities such as deliver demos, validation and delivery of pre-launch software; develop installation instructions, configuration and troubleshooting.

• Triaging and working problems through to resolution; identifying a problem's impact and all possible workarounds.

• Provide Customer Support by developing and delivering support team training. Monitor and respond to online customer support forums and be a resource for escalations.

• Documentation:

• Work with documentation team to design and author customer documentation. Customer-facing documentation may include Install, Configuration, User, or Troubleshooting Guide; Customer Expectation Document and Software/Network Security Document.

• Produce professional-services guides such as site-prep configuration document or advanced analyst guide.

• Project Coordination of key solution deliverables to program team or TPM:

• Input to schedules, strategies and plans for Test, Support, Documentation, Training, Deployment, Demo, and Feasibility.

• Working with many cross functional groups and stakeholders to complete Integration, Validation, Documentation and Training.

SUPERVISION/FREEDOM TO ACT:

• Position requires self-directed individual who takes initiative with minimal level of direction.

• Individual who is confident with their knowledge and comfortable to make decisions and take risks as appropriate per the direction and pace of the project.

EXPERIENCE & EDUCATION:

Bachelor's degree in Computer Science or related field

• 10 years software test experience with multi-tenant global web based applications

• 5 years experience with a test automation framework

• Microsoft Azure experience is a plus

• Teamwork Experience

• Excellent Verbal Communication skills

• Preferably Agile Software Development Process experience

• Software Debug and Troubleshooting

• Experience working with Microsoft change tracking tools like TFS strongly desired

Leadership experience desired

Contact Name: Kevin Parker

How to Apply: Send your resume to kevin.parker{at}bcforward.com

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

www.BCforward.com This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 90136 when responding to this ad.


Job Requirements

 

Job Snapshot

Location US-NY-Webster
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical
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Company Overview

BCforward

BCforward is a global IT consulting and workforce fulfillment firm that provides services and resourcing for leading businesses and government organizations. For 20 years our professionals have helped clients achieve their strategic goals. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. Learn More

Contact Information

US-NY-Webster
BCforward
317 210 8516
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Snapshot
BCforward
Company:
US-NY-Webster
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Software Integration Engineer / QA lead

BCforward is seeking a highly motivated and experienced QA lead in Webster NY 14580

Title: QA lead

Expected contract duration: 4 months

Location: Webster NY 14580

OVERVIEW:

Subject Matter Expert - Past experience and time on current project. The IE is a Subject Matter Expert for their programs and is a technical resource to test teams, training, and business, sales and support teams. Lead Integration Engineer - Having strong technical competency on a wide breath of technology and topics. Leadership position that is accountable to the program on project status, being the customer advocate and assessing solution readiness. Delivery oversight for documentation, training - Utilize resources to complete tasks and provide oversight and accountability for final delivery. System Validation - Responsible for developing system test strategy and plan; accountable for software quality. Will lead or manage a validation team and/or perform validation (depending on size of program).

JOB DESCRIPTION:

SKILL/KNOWLEDGE:

• Requires strong technical capability and interpersonal skills with ability to adapt to the audience: developers, technical team, business team, field support, and customers.

• Ability to grasp technical concepts at both a high and detailed level. To conceptualize issue or approach when processing new information or troubleshooting.

• Ability to lead and coordinate complex topics and deliverables across many functional areas.

• Ability to multitask and shift focus across multiple projects with changing deadlines and priorities.

• Working knowledge of configuration for mobile devices (iOS, Android), networks, cloud environment, web servers, Protocols (SNMP, HTTP), latest Windows OSs, APIs, integration with backend systems.

JOB DUTIES:

• Technical Resource:

• Comprehend and communicate solution workflows and interactions with integrated systems (including 3rd party software).

• Comprehend roadmap and trends of project by working closely with architects, development and business/program teams.

• Maintain a system focus with awareness to the customer requirements and environment.

• Validation / QA:

• Translate Solution Goals and Specifications into System Validation Requirements. Develop end-to-end solution workflow test cases based on software and solution goals. Contribute to failure mode analysis activities.

• Support Test Lead and Test Teams as SME to enable better technical understanding.

• Final approval and handoff of software and documentation to delivery team.

• Software Support:

• Support early customer engagement activities such as deliver demos, validation and delivery of pre-launch software; develop installation instructions, configuration and troubleshooting.

• Triaging and working problems through to resolution; identifying a problem's impact and all possible workarounds.

• Provide Customer Support by developing and delivering support team training. Monitor and respond to online customer support forums and be a resource for escalations.

• Documentation:

• Work with documentation team to design and author customer documentation. Customer-facing documentation may include Install, Configuration, User, or Troubleshooting Guide; Customer Expectation Document and Software/Network Security Document.

• Produce professional-services guides such as site-prep configuration document or advanced analyst guide.

• Project Coordination of key solution deliverables to program team or TPM:

• Input to schedules, strategies and plans for Test, Support, Documentation, Training, Deployment, Demo, and Feasibility.

• Working with many cross functional groups and stakeholders to complete Integration, Validation, Documentation and Training.

SUPERVISION/FREEDOM TO ACT:

• Position requires self-directed individual who takes initiative with minimal level of direction.

• Individual who is confident with their knowledge and comfortable to make decisions and take risks as appropriate per the direction and pace of the project.

EXPERIENCE & EDUCATION:

Bachelor's degree in Computer Science or related field

• 10 years software test experience with multi-tenant global web based applications

• 5 years experience with a test automation framework

• Microsoft Azure experience is a plus

• Teamwork Experience

• Excellent Verbal Communication skills

• Preferably Agile Software Development Process experience

• Software Debug and Troubleshooting

• Experience working with Microsoft change tracking tools like TFS strongly desired

Leadership experience desired

Contact Name: Kevin Parker

How to Apply: Send your resume to kevin.parker{at}bcforward.com

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

www.BCforward.com This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 90136 when responding to this ad.


Job Requirements

 
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