Mobile_menu_button_hd
Back to Job Search Results

Software and Service SME

(Confidential)

Job Description

Job Title: Software and Service SME
Location: Long Island (Melville) and Queens (LIC)
Job Type: Contract
Contact Info: Ella Blank - eblank@execu-search.com - 201-786-2414
  • Our direct client is looking to perform an in-depth review of the Technology (Software and Hardware) used by specific departments/groups within the organization.
  • The person who is selected to perform this task will research and document the technology in use, connect department/groups with appropriate support process/team and solution. any technical gaps that may exist.
  • This activity will be performed in an organized and reportable fashion that enables stakeholder awareness, measures progress and proactively tracks & resolves issues.
Responsibilities:
  • Identify departmental requirements for technical support.
  • Identify solutions not supported or documented.
  • Requirement gathering and documentation.
  • Present findings which will include:
    • Criticality
    • SLA (Service Level Agreement)
    • OLA (Operating Level Agreement)
    • Support model
  • Conduct data gathering meetings with stakeholders

Job Requirements


Qualifications/Skills:
  • Service management
  • Hardware Technology and Management
  • Project Management skills
  • Familiar with Software and Applications
  • Analyzing information
  • Informing others
  • Problem solving
  • Communication and interpersonal skills
Apply
Apply

Job Snapshot

Location US-NY-Melville
Employment Type Contractor
Pay Type Year
Pay Rate N/A
Store Type IT & Technical

Recommended Jobs for You

Privacy Tips

For your privacy and protection, when applying to a job online:

Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.

Terms & Conditions
Snapshot
(Confidential)
Company:
US-NY-Melville
Location:
Contractor
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Job Title: Software and Service SME
Location: Long Island (Melville) and Queens (LIC)
Job Type: Contract
Contact Info: Ella Blank - eblank@execu-search.com - 201-786-2414
  • Our direct client is looking to perform an in-depth review of the Technology (Software and Hardware) used by specific departments/groups within the organization.
  • The person who is selected to perform this task will research and document the technology in use, connect department/groups with appropriate support process/team and solution. any technical gaps that may exist.
  • This activity will be performed in an organized and reportable fashion that enables stakeholder awareness, measures progress and proactively tracks & resolves issues.
Responsibilities:
  • Identify departmental requirements for technical support.
  • Identify solutions not supported or documented.
  • Requirement gathering and documentation.
  • Present findings which will include:
    • Criticality
    • SLA (Service Level Agreement)
    • OLA (Operating Level Agreement)
    • Support model
  • Conduct data gathering meetings with stakeholders

Job Requirements


Qualifications/Skills:
  • Service management
  • Hardware Technology and Management
  • Project Management skills
  • Familiar with Software and Applications
  • Analyzing information
  • Informing others
  • Problem solving
  • Communication and interpersonal skills
Software and Service SME Apply now