Ref ID: 02000-0010959887
Compensation: $70,000.00 to $90,000.00 per year
Robert Half Technology is looking for an experienced senior level field engineer to join one of our biggest clients in the Baltimore area. Summary: The successful candidate will be a member of the Field Engineering team providing technical support and field services in integrating, testing, modifying, and repair for the Voice Switching and Conferencing product line. We are seeking disciplined, effective Field Engineers with a progressive track record of excellence, using strong technical, analytical, and problem-solving capabilities. Technologies include networking, digital and analog interfacing, Internet Protocol, microprocessor and analog components, and proprietary and commercial software components. Description of role: ? Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications and implementations ? Conduct site surveys at customer locations to identify requirements for production and installation ? Prepare deliverable documentation describing site requirements and system configuration. ? Install, service, and complete basic repairs of equipment at customer sites ? Integrate mission-critical systems components, follow test procedures and perform system debug. Interface with Hardware and Software development teams to remedy problem areas ? Organize and provide detailed product and service training as necessary and solve complex field issues in coordination with the development team ? Provide required reports to management staff, showing: customer, type of equipment involved, status, and field resolution of complex service assignments Required skills and qualifications: ? 5+ years? experience with mission-critical applications. Minimum AA in Electrical Engineering/Computer Science disciplines or equivalent telecommunications experience with systems hardware and software. ? Experience in installing, integrating and maintaining end user telecommunications equipment ? Experience in performance measurement of systems hardware and software. ? Knowledge of/experience with networking security and authentication methods and tools. ? Ability to quickly learn technical skills from documentation and personnel training. ? Ability to work concurrently on multiple tasks and projects ? Ability to work independently and communicate progress/problems to appropriate personnel effectively. ? Ability to interact and communicate effectively with a wide variety of technical and non-technical management and staff as well as customer management and staff. ? Understanding of schematic and engineering drawings ? Knowledge of basic PC hardware and software and system troubleshooting skills Special Conditions of Employment: Willing to travel 75% of time to customer sites for on-site surveys and installations For immediate consideration, please email your resume to Sean O'Malley at firstname.lastname@example.org and call 410.783.6290 to speak with him directly!