Tier II Technician! ( Part-time Remote Contract to Hire)
Join one of the top consulting firms in Colorado, who offers its team members top-notch benefits, growth opportunities, and a desirable company culture as an Tier II Technician.
This company provides custom IT support solutions for various types of businesses!
This is a perfect opportunity for an individual looking to establish themselves at a growing IT support solution company. Learn the tools and skills needed to support various peoples and establish long existing relationships supporting their individual IT needs!
You will primarily focus on working with clients of all kinds and have experience discovering business and technology needs. You will be assisting remote and on-site technical assistance and training to client end users. Accurately document work performed, customer interaction and time worked in Ticketing System. Closes tasks and tickets in a timely manner. You will create and maintain client documentation in the document retention system.
- 4+ years of overall IT experience or equivalent combination of education and experience (required)
- A+ Technology Certification or equivalent combination of related training and experience
- Service Desk and remote support experience
- 2 years’ experience working with:
- Microsoft & Apple operating systems
- Private & public VM cloud environments
- Microsoft 365 cloud services
- Network troubleshooting and optimization
- Network mapping
- Firewalls, switches, routing & wireless
Location : Colorado Springs
Pay: $19+/hr (3 Month Contract to Hire) ( Part-time Remote )
If you are the ideal candidate for providing excellent customer service and looking to grow your IT career, apply today!
Since we opened our doors in 1994, CSI has become one of the most trusted staffing companies in the industry. Our clients and candidates have rated CSI among the “Best of Staffing” year after year.