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Support Technician (Tier II)

Job Description

Tier II Technician! ( Part-time Remote Contract to Hire)

Join one of the top consulting firms in Colorado, who offers its team members top-notch benefits, growth opportunities, and a desirable company culture as an Tier II Technician.

This company provides custom IT support solutions for various types of businesses!

This is a perfect opportunity for an individual looking to establish themselves at a growing IT support solution company. Learn the tools and skills needed to support various peoples and establish long existing relationships supporting their individual IT needs!

Responsibilities:

You will primarily focus on working with clients of all kinds and have experience discovering business and technology needs. You will be assisting remote and on-site technical assistance and training to client end users. Accurately document work performed, customer interaction and time worked in Ticketing System. Closes tasks and tickets in a timely manner. You will create and maintain client documentation in the document retention system.

Requirements:

  • 4+ years of overall IT experience or equivalent combination of education and experience (required)
  • A+ Technology Certification or equivalent combination of related training and experience
  • Service Desk and remote support experience
  • 2 years’ experience working with:
  • Microsoft & Apple operating systems
  • Private & public VM cloud environments
  • Microsoft 365 cloud services
  • Network troubleshooting and optimization
  • Network mapping
  • Firewalls, switches, routing & wireless

Location : Colorado Springs

Pay: $19+/hr (3 Month Contract to Hire) ( Part-time Remote )

If you are the ideal candidate for providing excellent customer service and looking to grow your IT career, apply today!

Referrals Welcome!!

About CSI:

Since we opened our doors in 1994, CSI has become one of the most trusted staffing companies in the industry. Our clients and candidates have rated CSI among the “Best of Staffing” year after year.

Job Requirements

  • Provide support in troubleshooting desktop software/hardware problems for end users
  • Resolve technical hardware and software issues
  • Procuring computer hardware and software
  • Provide help desk support for hardware problems to manufacturing users
  • Resolve hardware and software problems
  • Resolving software and hardware problems
  • Provide end-user hardware and/or software support
  • Providing technical assistance to end users by troubleshooting hardware and software issues on computer systems
  • Resolve end-user hardware/software problems to the end users satisfaction
  • Resolving hardware and software customer issues
  • Help resolve any hardware or software problems
  • Provide end-user software troubleshooting and support
  • Installing and troubleshooting hardware and software
  • Provide end-user support to computer users
  • Troubleshoot hardware and network connectivity issues
  • Provide assistance and support to end-user software and hardware troubleshooting
  • Installing hardware and software systems
  • Diagnose and resolve technical hardware and software issues
  • Troubleshoot and resolve users' hardware and software issues
  • Upgrade software on end user computer

Job Snapshot

Location US-CO-Colorado Springs
Employment Type Contract to Hire
Pay Type Hour
Pay Rate $19.00 - $20.00 /Hour
Store Type IT & Technical
Other Compensation: 0
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Company Overview

CSI Companies

CSI Companies and its four divisions provide national staffing solutions by placing top talent in the technology, financial, accounting, healthcare, and other professional industries across the country. The CSI Companies are part of Recruit Global Staffing, active in Asia, Europe, North America and Oceania. Recruit Global Staffing is a leading global HR service provider, part of Recruit Holdings Co., Ltd. To learn more about The CSI Companies, visit https://csicompanies.com/ Learn More

Contact Information

US-CO-Colorado Springs
Jason Lindquist
Snapshot
CSI Companies
Company:
US-CO-Colorado Springs
Location:
Contract to Hire
Employment Type:
Hour
Pay Type:
$19.00 - $20.00 /Hour
Pay Rate:
IT & Technical
Store Type:

Job Description

Tier II Technician! ( Part-time Remote Contract to Hire)

Join one of the top consulting firms in Colorado, who offers its team members top-notch benefits, growth opportunities, and a desirable company culture as an Tier II Technician.

This company provides custom IT support solutions for various types of businesses!

This is a perfect opportunity for an individual looking to establish themselves at a growing IT support solution company. Learn the tools and skills needed to support various peoples and establish long existing relationships supporting their individual IT needs!

Responsibilities:

You will primarily focus on working with clients of all kinds and have experience discovering business and technology needs. You will be assisting remote and on-site technical assistance and training to client end users. Accurately document work performed, customer interaction and time worked in Ticketing System. Closes tasks and tickets in a timely manner. You will create and maintain client documentation in the document retention system.

Requirements:

  • 4+ years of overall IT experience or equivalent combination of education and experience (required)
  • A+ Technology Certification or equivalent combination of related training and experience
  • Service Desk and remote support experience
  • 2 years’ experience working with:
  • Microsoft & Apple operating systems
  • Private & public VM cloud environments
  • Microsoft 365 cloud services
  • Network troubleshooting and optimization
  • Network mapping
  • Firewalls, switches, routing & wireless

Location : Colorado Springs

Pay: $19+/hr (3 Month Contract to Hire) ( Part-time Remote )

If you are the ideal candidate for providing excellent customer service and looking to grow your IT career, apply today!

Referrals Welcome!!

About CSI:

Since we opened our doors in 1994, CSI has become one of the most trusted staffing companies in the industry. Our clients and candidates have rated CSI among the “Best of Staffing” year after year.

Job Requirements

  • Provide support in troubleshooting desktop software/hardware problems for end users
  • Resolve technical hardware and software issues
  • Procuring computer hardware and software
  • Provide help desk support for hardware problems to manufacturing users
  • Resolve hardware and software problems
  • Resolving software and hardware problems
  • Provide end-user hardware and/or software support
  • Providing technical assistance to end users by troubleshooting hardware and software issues on computer systems
  • Resolve end-user hardware/software problems to the end users satisfaction
  • Resolving hardware and software customer issues
  • Help resolve any hardware or software problems
  • Provide end-user software troubleshooting and support
  • Installing and troubleshooting hardware and software
  • Provide end-user support to computer users
  • Troubleshoot hardware and network connectivity issues
  • Provide assistance and support to end-user software and hardware troubleshooting
  • Installing hardware and software systems
  • Diagnose and resolve technical hardware and software issues
  • Troubleshoot and resolve users' hardware and software issues
  • Upgrade software on end user computer
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Support Technician (Tier II) Apply now