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System Admin- Citrix

Job Description

We are searching for a Systems Engineer, Citrix to be a part of our Services team. Candidates should possess hands on knowledge, the ability to problem solve and perform root cause analysis in a fast-paced environment. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and are able to perform tasks without direct oversight. The Systems Engineer will provide leadership and technical direction to other support staff

Duties and Responsibilities:

§  Management, maintenance and diagnosing Citrix solutions to including XenApp, XenDesktop, XenServer environments. This includes image management and patch deployment.

§  Manage service requests through a ticketing system

§  Answering inbound services calls, as necessary

§  Provide technical support to clients over the phone or onsite in areas such as e-mail, directories, desktop applications, and project-specific applications.

§  Ability to manage and prioritize requests.

§  Provide user support services including help desk functions and training

§  Mentor and educate team members in a collaborative manner

§  Participate in an on-call rotation

§  Skilled at managing and exceeding end-user expectations

§  Completion of a yearly training plan and certifications

Qualifications/ Technology Experience:

§  A Bachelor’s degree or equivalent in Information Systems or other related field. Unique education, specialized experience, skills, knowledge, training or certification may be substituted for education

§  Minimum of 2 years of related experience managing large environments

§  Industry Certifications in Citrix, VMware, and Microsoft

§  Engineering or consulting experience with Citrix XenApp, XenDesktop, XenServer, Vmware

§  A strong understanding of virtualization, network, security and storage technologies.

§  In depth knowledge of Windows Server and Desktop Operating System deployment, configuration, and administration in a virtual environment

Work Conditions:

§  Candidate must have reliable transportation

§  Candidate must be able to lift 50lbs

Job Location(s):

Brentwood

Job Requirements

 

Job Snapshot

Location US-TN-Brentwood
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

The CSI Companies

The CSI Companies and its four divisions provide national staffing solutions by placing top talent in the technology, financial, accounting, healthcare, and other professional industries across the country. The CSI Companies are part of Recruit Global Staffing, active in Asia, Europe, North America and Oceania. Recruit Global Staffing is a leading global HR service provider, part of Recruit Holdings Co., Ltd. To learn more about The CSI Companies, visit thecsicompanies.com. Learn More

Contact Information

US-TN-Brentwood
Snapshot
The CSI Companies
Company:
US-TN-Brentwood
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

We are searching for a Systems Engineer, Citrix to be a part of our Services team. Candidates should possess hands on knowledge, the ability to problem solve and perform root cause analysis in a fast-paced environment. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and are able to perform tasks without direct oversight. The Systems Engineer will provide leadership and technical direction to other support staff

Duties and Responsibilities:

§  Management, maintenance and diagnosing Citrix solutions to including XenApp, XenDesktop, XenServer environments. This includes image management and patch deployment.

§  Manage service requests through a ticketing system

§  Answering inbound services calls, as necessary

§  Provide technical support to clients over the phone or onsite in areas such as e-mail, directories, desktop applications, and project-specific applications.

§  Ability to manage and prioritize requests.

§  Provide user support services including help desk functions and training

§  Mentor and educate team members in a collaborative manner

§  Participate in an on-call rotation

§  Skilled at managing and exceeding end-user expectations

§  Completion of a yearly training plan and certifications

Qualifications/ Technology Experience:

§  A Bachelor’s degree or equivalent in Information Systems or other related field. Unique education, specialized experience, skills, knowledge, training or certification may be substituted for education

§  Minimum of 2 years of related experience managing large environments

§  Industry Certifications in Citrix, VMware, and Microsoft

§  Engineering or consulting experience with Citrix XenApp, XenDesktop, XenServer, Vmware

§  A strong understanding of virtualization, network, security and storage technologies.

§  In depth knowledge of Windows Server and Desktop Operating System deployment, configuration, and administration in a virtual environment

Work Conditions:

§  Candidate must have reliable transportation

§  Candidate must be able to lift 50lbs

Job Location(s):

Brentwood

Job Requirements

 
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