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System Admin O365

Job Description

O365 Administrator

General Purpose:

Provide system administration support functions for all Office 365 services. This includes planning, analysis, troubleshooting, integration, installation, configuration, operations, and maintenance of operating system on servers. Maintain a highly reliable system through proper configuration and regular system monitoring. Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures. Apply in-depth knowledge of system administration functions to perform and/or lead assignments or projects. Solve problems of a complex nature and/or diverse scope. Work independently and receive minimal guidance on work assignments.

Job Duties and Responsibilities:

  • Manage and monitor all Office 365 services including updates and patching
  • Document changes to the systems using change management best practices
  • Maintain a highly reliable system through proper configuration and regular system monitoring
  • Work with security team to develop policies and processes for cloud app security and handling O365 account alerts, DLP policies, and multifactor authentication
  • Manage user and admin roles including security and compliance roles
  • Plan and implement O365 security, availability and usage
  • Manage and monitor Azure AD Connect
  • Maintain a good understanding of upcoming changes to the platforms to assist with organizational change management
  • Monitor and communicate to stakeholders the performance of the services
  • Ensure service delivery meets the business requirements (based on defined SLAs).
  • Maintain security, backup, and redundancy strategies.
  • Champion the adoption of Office 365 services as appropriate for our business.
  • Assist with the creation of policies around the proper use of Office 365 services and support.
  • Collaborate with other IT staff, including Level 1 Service Desk and Desktop Services, to ensure cross training and facilitate effective issue resolution.
  • Manage basic SharePoint online functions including the creation of site collections, applications, permissions and end user training.
  • Manage Exchange Online including delegation rights, distribution lists, content searches, and eDiscovery.
  • Troubleshoot mail flow issues as needed including quarantine, spam filters, and message traces
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Minimum Requirements:

Candidates should have experience with:

  • Exchange Administration
  • Migration of MX records for M&A efforts
  • Proofpoint
  • Tenant Migrations (Binary Tree)
  • Teams

Education and Experience

  • Bachelor's degree in IT or comparable degree preferred
  • 5+ years of experience with Exchange administration
  • 2+ years of Office 365 (over 1000 users) administration experience
  • 2+ years of Microsoft Windows Server administration experience
  • 2+ years Powershell scripting experience
  • Experience managing Azure AD Connect; experience with Azure AD user management both for Office 365, ADFS, and third-party services; experience using O365 Discovery Toolset; experience managing O365 licensing
  • Experience in managing Microsoft Azure services preferred
  • Certification and/or License- Office 365 MCSA or like Microsoft certifications preferred

Knowledge, Skills and Abilities

  • Deep knowledge of Microsoft Exchange and its interaction with Active Directory
  • Working knowledge of Office 365 Teams/Groups/Video/Delve/Power BI/OneDrive
  • Working knowledge of SharePoint Online
  • Advanced skills managing Office 365 using PowerShell.
  • Extensive understanding of Office desktop applications, support and deployment
  • Able to support of Office 365 mobile applications
  • Must be able to read, write and speak English

Job Requirements

Candidates should have experience with: Exchange Administration Migration of MX records for M&A efforts Proofpoint Tenant Migrations (Binary Tree) Teams

Job Snapshot

Location US-KS-Lake Quivira
Employment Type Full-Time
Pay Type Year
Pay Rate $90,000.00 /Year
Store Type IT & Technical
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Company Overview

AIC (part of ACS Group)

Analysts International Corporation (AIC) is an IT services firm fully dedicated to the success and satisfaction of its customers. From IT staffing to project-based solutions, AIC provides a broad range of services designed to help businesses and government agencies drive value, control costs and deliver on the promise of a more efficient and productive enterprise. Learn More

Contact Information

US-KS-Lake Quivira
AIC
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Snapshot
AIC (part of ACS Group)
Company:
US-KS-Lake Quivira
Location:
Full-Time
Employment Type:
Year
Pay Type:
$90,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

O365 Administrator

General Purpose:

Provide system administration support functions for all Office 365 services. This includes planning, analysis, troubleshooting, integration, installation, configuration, operations, and maintenance of operating system on servers. Maintain a highly reliable system through proper configuration and regular system monitoring. Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures. Apply in-depth knowledge of system administration functions to perform and/or lead assignments or projects. Solve problems of a complex nature and/or diverse scope. Work independently and receive minimal guidance on work assignments.

Job Duties and Responsibilities:

  • Manage and monitor all Office 365 services including updates and patching
  • Document changes to the systems using change management best practices
  • Maintain a highly reliable system through proper configuration and regular system monitoring
  • Work with security team to develop policies and processes for cloud app security and handling O365 account alerts, DLP policies, and multifactor authentication
  • Manage user and admin roles including security and compliance roles
  • Plan and implement O365 security, availability and usage
  • Manage and monitor Azure AD Connect
  • Maintain a good understanding of upcoming changes to the platforms to assist with organizational change management
  • Monitor and communicate to stakeholders the performance of the services
  • Ensure service delivery meets the business requirements (based on defined SLAs).
  • Maintain security, backup, and redundancy strategies.
  • Champion the adoption of Office 365 services as appropriate for our business.
  • Assist with the creation of policies around the proper use of Office 365 services and support.
  • Collaborate with other IT staff, including Level 1 Service Desk and Desktop Services, to ensure cross training and facilitate effective issue resolution.
  • Manage basic SharePoint online functions including the creation of site collections, applications, permissions and end user training.
  • Manage Exchange Online including delegation rights, distribution lists, content searches, and eDiscovery.
  • Troubleshoot mail flow issues as needed including quarantine, spam filters, and message traces
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Minimum Requirements:

Candidates should have experience with:

  • Exchange Administration
  • Migration of MX records for M&A efforts
  • Proofpoint
  • Tenant Migrations (Binary Tree)
  • Teams

Education and Experience

  • Bachelor's degree in IT or comparable degree preferred
  • 5+ years of experience with Exchange administration
  • 2+ years of Office 365 (over 1000 users) administration experience
  • 2+ years of Microsoft Windows Server administration experience
  • 2+ years Powershell scripting experience
  • Experience managing Azure AD Connect; experience with Azure AD user management both for Office 365, ADFS, and third-party services; experience using O365 Discovery Toolset; experience managing O365 licensing
  • Experience in managing Microsoft Azure services preferred
  • Certification and/or License- Office 365 MCSA or like Microsoft certifications preferred

Knowledge, Skills and Abilities

  • Deep knowledge of Microsoft Exchange and its interaction with Active Directory
  • Working knowledge of Office 365 Teams/Groups/Video/Delve/Power BI/OneDrive
  • Working knowledge of SharePoint Online
  • Advanced skills managing Office 365 using PowerShell.
  • Extensive understanding of Office desktop applications, support and deployment
  • Able to support of Office 365 mobile applications
  • Must be able to read, write and speak English

Job Requirements

Candidates should have experience with: Exchange Administration Migration of MX records for M&A efforts Proofpoint Tenant Migrations (Binary Tree) Teams
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