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Systems Administrator

Job Description

Ref ID: 04340-0011276810

Classification: Systems Administrator

Compensation: DOE

Position Summary
This role is 30% NetSuite administrator, 10% NetSuite Educator and subject matter expert, 10% NetSuite finance Analyst, 25% Software application technical expert (Non NetSuite), 10% hardware & network administrator, 10% Helpdesk support, 5% misc duties
Principal Accountabilities
1. Manage software applications (SoluPay merchant, Shortel IP phone, Microsoft Azure cloud server, Office 365, Box Cloud server, Minecast email retention, and acts as the key technical liaison between computer systems users, vendors and Information Services.
2. Set up, configure and manage IT hardware: e.g. laptops and peripherals, monitors and video recording devices, stationary phones, wireless phones and printers. Act as contact for any external repairs or maintenance needs.
3.  Setup and deploy network configurations for all locations and ensure connectivity, perform Networks maintenance and manage VPN Access.
4. Update all US locations Communications boards for accurate employee communications and requests by management
5. Act as subject matter expert on NetSuite functionality and system design. Support user requests and develop new saved searches, custom reports, dashboards, workflows for designated users and roles
6. Supports the organizational initiative of process re-engineering by involving departments in process flow analysis and work-re-design, with emphasis on the effective utilization of NetSuite or other Information Technologies to improve organizational performance.
7. Perform regular one on one training of new employees, refresher training for existing employees, and, in the event business processes change, conduct refresher training on how new business processes should be reflected in the ERP system. Ensure that users are kept informed of all system updates and the impact of the updates.
8. Assist the Global IT team with the NetSuite upgrades, developing, testing and deploying customizations, help with go live and post go live optimizations and collaborate with users to understand their business processes and support their optimized use of NetSuite. Maintains user roles and profiles, security and access settings. Participate in Global IT calls to receive and provide updates in the IT department on issues, enhancements, goals, KPIs.
9. Assists finance team with NetSuite master data creation and maintenance e.g. new inventory codes, vendor set up and updates, invoice templates modifications, work order structure, automatic email reminders. etc. 
10. Assist finance team with month end close, e.g. ensure no errors in production cost reallocation script, review work order and assembly structures are set up correctly and inventory is recovered correctly. Performs data mining if system errors out. Helps with various data analysis through safe searches.
11. Assist sales team with setting up in NetSuite and extracting results from Customer satisfaction survey campaign
12. Design, implement, and maintain 3rd party software connections to NetSuite to support various business needs
13. Acts as primary helpdesk contact for all hardware and software issues. Analyze and document problems, recommends solution, initiate corrective actions. Follow up on problem resolution and informs department(s) of status.
14.  Responsible for analyzing IT spent and budget to actual variances on IT spent, investigate variances. Review and propose opportunities for cost savings.
15. Serves as an Information Technology consultant to users, and as a technical resource. 
16. Performs other related duties as assigned.

Job Requirements

Minimum Qualifications 1. Bachelor's degree in Business Administration, Computer Science, System/Industrial Engineering or related field, with emphasis of study in systems analysis and design of software solutions required. 2. Minimum of three years of experience in IT networking and/or systems analysis required, with project management or leadership responsibilities highly desired. 3. Minimum 2 years of NetSuite Administrator experience. Prior NetSuite implementation experience is advantageous, NetSuite certification preferred 4. Experience with systems documentations including, business requirements documents, functional designs, user manuals, test scripts, test plans and training materials is a plus. 5. Basic understanding of accounting concepts 6. Must have advanced skills and experience in oral and written communication including analysis, preparation and report presentation. 7. Knowledge of structured programming techniques, networking and database methodologies preferred. 8. Ability to multitask and deliver on objectives in a fast and efficient manner Self-motivated individual who can work autonomously

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-TX-Spring
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-TX-Spring
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Snapshot
Robert Half Technology
Company:
US-TX-Spring
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04340-0011276810

Classification: Systems Administrator

Compensation: DOE

Position Summary
This role is 30% NetSuite administrator, 10% NetSuite Educator and subject matter expert, 10% NetSuite finance Analyst, 25% Software application technical expert (Non NetSuite), 10% hardware & network administrator, 10% Helpdesk support, 5% misc duties
Principal Accountabilities
1. Manage software applications (SoluPay merchant, Shortel IP phone, Microsoft Azure cloud server, Office 365, Box Cloud server, Minecast email retention, and acts as the key technical liaison between computer systems users, vendors and Information Services.
2. Set up, configure and manage IT hardware: e.g. laptops and peripherals, monitors and video recording devices, stationary phones, wireless phones and printers. Act as contact for any external repairs or maintenance needs.
3.  Setup and deploy network configurations for all locations and ensure connectivity, perform Networks maintenance and manage VPN Access.
4. Update all US locations Communications boards for accurate employee communications and requests by management
5. Act as subject matter expert on NetSuite functionality and system design. Support user requests and develop new saved searches, custom reports, dashboards, workflows for designated users and roles
6. Supports the organizational initiative of process re-engineering by involving departments in process flow analysis and work-re-design, with emphasis on the effective utilization of NetSuite or other Information Technologies to improve organizational performance.
7. Perform regular one on one training of new employees, refresher training for existing employees, and, in the event business processes change, conduct refresher training on how new business processes should be reflected in the ERP system. Ensure that users are kept informed of all system updates and the impact of the updates.
8. Assist the Global IT team with the NetSuite upgrades, developing, testing and deploying customizations, help with go live and post go live optimizations and collaborate with users to understand their business processes and support their optimized use of NetSuite. Maintains user roles and profiles, security and access settings. Participate in Global IT calls to receive and provide updates in the IT department on issues, enhancements, goals, KPIs.
9. Assists finance team with NetSuite master data creation and maintenance e.g. new inventory codes, vendor set up and updates, invoice templates modifications, work order structure, automatic email reminders. etc. 
10. Assist finance team with month end close, e.g. ensure no errors in production cost reallocation script, review work order and assembly structures are set up correctly and inventory is recovered correctly. Performs data mining if system errors out. Helps with various data analysis through safe searches.
11. Assist sales team with setting up in NetSuite and extracting results from Customer satisfaction survey campaign
12. Design, implement, and maintain 3rd party software connections to NetSuite to support various business needs
13. Acts as primary helpdesk contact for all hardware and software issues. Analyze and document problems, recommends solution, initiate corrective actions. Follow up on problem resolution and informs department(s) of status.
14.  Responsible for analyzing IT spent and budget to actual variances on IT spent, investigate variances. Review and propose opportunities for cost savings.
15. Serves as an Information Technology consultant to users, and as a technical resource. 
16. Performs other related duties as assigned.

Job Requirements

Minimum Qualifications 1. Bachelor's degree in Business Administration, Computer Science, System/Industrial Engineering or related field, with emphasis of study in systems analysis and design of software solutions required. 2. Minimum of three years of experience in IT networking and/or systems analysis required, with project management or leadership responsibilities highly desired. 3. Minimum 2 years of NetSuite Administrator experience. Prior NetSuite implementation experience is advantageous, NetSuite certification preferred 4. Experience with systems documentations including, business requirements documents, functional designs, user manuals, test scripts, test plans and training materials is a plus. 5. Basic understanding of accounting concepts 6. Must have advanced skills and experience in oral and written communication including analysis, preparation and report presentation. 7. Knowledge of structured programming techniques, networking and database methodologies preferred. 8. Ability to multitask and deliver on objectives in a fast and efficient manner Self-motivated individual who can work autonomously

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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