$60,000.00 to $80,000.00 per year
Currently seeking a CRM Analyst who is bilingual in English and Spanish (ABSOLUTE MUST!) for a fulltime, direct-hire position in the Westerville area of Columbus, OH. The CRM Analyst will be responsible for gathering requirements; translating requirements from functional to technical; testing CRM enhancements; and supporting the CRM system throughout the company. Collaborating with both the sales force and IT team, the CRM Analyst will strive to implement and maintain a best-in-class CRM system. The ideal candidate will have: 1) Previous exposure to CRM systems (Salesforce, Oracle CRM, Dynamics, etc.), 2) Demonstrate strong technical aptitude, 3) Have an understanding of business processes, 4) Have a focus on user experience improvement, and 5) Drive to improve sales effectiveness and efficiency through implementation and maintenance of the CRM system. ***INTERESTED CANDIDATES MUST BE BILINGUAL IN ENGLISH AND SPANISH!*** The role offers a base salary, health benefits, paid-time-off, and a 401k w/ a company match. If interested, contact Emelie Summers at [email protected]
and immediately follow up with a phone call to 614-602-0510.
Responsibilities: Act as a liaison between Sales Operations and IT to drive CRM and digital sales tools implementations Deployment and maintenance CRM systems Act as an subject matter expert of the Oracle Sales Cloud CRM Platform Works with the development team in translating functional requirements Develop test plans and conduct tests to software to ensure freedom from defects Create training plans and documentation as it applies to the CRM system and other digital sales tools Meet schedules and deadlines for implementation and upgrade projects Conduct ongoing reviews of CRM platform and report findings to key stakeholders in company Requirements: Spanish language fluency required. Associates degree; or related Military Certification; or two years of combined education and technical experience in software application development. Bachelor's degree preferred. 5+ years Business Process or IT experience. Administrator experience with a CRM system like Oracle Sales Cloud CRM, Salesforce, Microsoft Dynamics, etc. Software analyst skills. Understands how software applications work and interface with each other. Good analytical skills with the ability to translate business requirements into technical specifications. Good interpersonal skills with a demonstrated ability to work in a cross-functional team environment.Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies
The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
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$60,000.00 - $80,000.00 /Year
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