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Systems Engineer

Job Description

Ref ID: 04310-9502156641

Classification: Systems Engineer

Compensation: DOE

Robert Half Technology
Systems Engineer
Our customers are Fortune 1000 companies; we help them better leverage their existing Identity infrastructure, integrating their businesses to the cloud securely and improving operational productivity. We are a private company, profitable and growing rapidly. The company is led by the founders, and their vision and passion are part of every aspect of what we do.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

We are extremely proud of our world-leading technology which simplifies the underlying complexities of integrating disparate systems and lets our customers focus on growing their businesses. All this is enabled by our team of first-class people.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Role Purpose
We aim to grow and develop our Systems Engineers over time into more senior roles, including Systems Integrator and Solutions Architect. Initially, the engineer will learn Radiant Logic’s product range inside and out, and provide technical consulting and customer support for the product range.

You will:

Manage customer support cases: promptly reply to customers, collect customer architecture information, analyze logs, identify issues and provide best solutions
Provide technical consulting to customers via telephone/email/on-line meetings. Be able to explain complex technical concepts, both at high and low levels
Develop in-depth knowledge of Radiant Logic products and other technologies that interact with them such as directory servers, databases and networking tools
Reproduce customer issues in the lab using the appropriate platform
Test product functionality
Document and report issues to Development team; ensure issues resolved
Skills and Experience
BS or Microsoft in CS/CIS or equivalent knowledge/experience
Practical knowledge of Java, J2EE and SQL programming
Good written and verbal communication skills
Excellent problem-solving and root cause analysis skills
Excellent customer service skills and/or Help Desk experience
Additional Skills Desired
LDAP directories
Databases such as MySQL and OracleSQL
Windows and Linux O/S
Microsoft Active Directory
Identity management concepts and components such as web access control, provisioning, password synchronization, federation, and meta-directory
Batch file and Shell scripting
Enterprise Security and Network Management
Web/Application Servers such as Jetty and GlassFish
Knowledge of Web Access Management packages such as SiteMinder is a plus
Personal profile

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com
If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Job Requirements

Robert Half Technology
Systems Engineer
Our customers are Fortune 1000 companies; we help them better leverage their existing Identity infrastructure, integrating their businesses to the cloud securely and improving operational productivity. We are a private company, profitable and growing rapidly. The company is led by the founders, and their vision and passion are part of every aspect of what we do.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

We are extremely proud of our world-leading technology which simplifies the underlying complexities of integrating disparate systems and lets our customers focus on growing their businesses. All this is enabled by our team of first-class people.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Role Purpose
We aim to grow and develop our Systems Engineers over time into more senior roles, including Systems Integrator and Solutions Architect. Initially, the engineer will learn Radiant Logic’s product range inside and out, and provide technical consulting and customer support for the product range.

You will:

Manage customer support cases: promptly reply to customers, collect customer architecture information, analyze logs, identify issues and provide best solutions
Provide technical consulting to customers via telephone/email/on-line meetings. Be able to explain complex technical concepts, both at high and low levels
Develop in-depth knowledge of Radiant Logic products and other technologies that interact with them such as directory servers, databases and networking tools
Reproduce customer issues in the lab using the appropriate platform
Test product functionality
Document and report issues to Development team; ensure issues resolved
Skills and Experience
BS or Microsoft in CS/CIS or equivalent knowledge/experience
Practical knowledge of Java, J2EE and SQL programming
Good written and verbal communication skills
Excellent problem-solving and root cause analysis skills
Excellent customer service skills and/or Help Desk experience
Additional Skills Desired
LDAP directories
Databases such as MySQL and OracleSQL
Windows and Linux O/S
Microsoft Active Directory
Identity management concepts and components such as web access control, provisioning, password synchronization, federation, and meta-directory
Batch file and Shell scripting
Enterprise Security and Network Management
Web/Application Servers such as Jetty and GlassFish
Knowledge of Web Access Management packages such as SiteMinder is a plus
Personal profile

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com
If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-VA-Richmond
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-VA-Richmond
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Snapshot
Robert Half Technology
Company:
US-VA-Richmond
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04310-9502156641

Classification: Systems Engineer

Compensation: DOE

Robert Half Technology
Systems Engineer
Our customers are Fortune 1000 companies; we help them better leverage their existing Identity infrastructure, integrating their businesses to the cloud securely and improving operational productivity. We are a private company, profitable and growing rapidly. The company is led by the founders, and their vision and passion are part of every aspect of what we do.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

We are extremely proud of our world-leading technology which simplifies the underlying complexities of integrating disparate systems and lets our customers focus on growing their businesses. All this is enabled by our team of first-class people.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Role Purpose
We aim to grow and develop our Systems Engineers over time into more senior roles, including Systems Integrator and Solutions Architect. Initially, the engineer will learn Radiant Logic’s product range inside and out, and provide technical consulting and customer support for the product range.

You will:

Manage customer support cases: promptly reply to customers, collect customer architecture information, analyze logs, identify issues and provide best solutions
Provide technical consulting to customers via telephone/email/on-line meetings. Be able to explain complex technical concepts, both at high and low levels
Develop in-depth knowledge of Radiant Logic products and other technologies that interact with them such as directory servers, databases and networking tools
Reproduce customer issues in the lab using the appropriate platform
Test product functionality
Document and report issues to Development team; ensure issues resolved
Skills and Experience
BS or Microsoft in CS/CIS or equivalent knowledge/experience
Practical knowledge of Java, J2EE and SQL programming
Good written and verbal communication skills
Excellent problem-solving and root cause analysis skills
Excellent customer service skills and/or Help Desk experience
Additional Skills Desired
LDAP directories
Databases such as MySQL and OracleSQL
Windows and Linux O/S
Microsoft Active Directory
Identity management concepts and components such as web access control, provisioning, password synchronization, federation, and meta-directory
Batch file and Shell scripting
Enterprise Security and Network Management
Web/Application Servers such as Jetty and GlassFish
Knowledge of Web Access Management packages such as SiteMinder is a plus
Personal profile

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com
If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Job Requirements

Robert Half Technology
Systems Engineer
Our customers are Fortune 1000 companies; we help them better leverage their existing Identity infrastructure, integrating their businesses to the cloud securely and improving operational productivity. We are a private company, profitable and growing rapidly. The company is led by the founders, and their vision and passion are part of every aspect of what we do.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

We are extremely proud of our world-leading technology which simplifies the underlying complexities of integrating disparate systems and lets our customers focus on growing their businesses. All this is enabled by our team of first-class people.

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Role Purpose
We aim to grow and develop our Systems Engineers over time into more senior roles, including Systems Integrator and Solutions Architect. Initially, the engineer will learn Radiant Logic’s product range inside and out, and provide technical consulting and customer support for the product range.

You will:

Manage customer support cases: promptly reply to customers, collect customer architecture information, analyze logs, identify issues and provide best solutions
Provide technical consulting to customers via telephone/email/on-line meetings. Be able to explain complex technical concepts, both at high and low levels
Develop in-depth knowledge of Radiant Logic products and other technologies that interact with them such as directory servers, databases and networking tools
Reproduce customer issues in the lab using the appropriate platform
Test product functionality
Document and report issues to Development team; ensure issues resolved
Skills and Experience
BS or Microsoft in CS/CIS or equivalent knowledge/experience
Practical knowledge of Java, J2EE and SQL programming
Good written and verbal communication skills
Excellent problem-solving and root cause analysis skills
Excellent customer service skills and/or Help Desk experience
Additional Skills Desired
LDAP directories
Databases such as MySQL and OracleSQL
Windows and Linux O/S
Microsoft Active Directory
Identity management concepts and components such as web access control, provisioning, password synchronization, federation, and meta-directory
Batch file and Shell scripting
Enterprise Security and Network Management
Web/Application Servers such as Jetty and GlassFish
Knowledge of Web Access Management packages such as SiteMinder is a plus
Personal profile

If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com
If interested APPLY NOW! Or send your most up to date resume to daryl.howell@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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