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Talent Operations Manager

Job Description

Talent Operations Manager

Summary: CRG has recently launched a search for a Talent Operations Manager with our high growth-oriented manufacturing and distribution client based in South Charlotte that boasts a globally recognized brand.

The Talent Operations Manager is responsible for leading the process, technology, compliance, and back-office operations of the Talent Acquisition function, with primary focus on driving operational initiatives that will ultimately improve talent acquisition effectiveness and end-user experiences.

The qualified candidate will have a background in Talent Acquisition and demonstrates strong knowledge and understanding of employment laws, regulations, and governance. This role will report directly to the Director of Talent Acquisition and will manage a team of Talent Acquisitions Specialists.

Location: South Charlotte, NC (hybrid schedule – 3 days on-site / 2 days remote)

Compensation: $95,000 - $100,000 + 15% bonus incentive

Responsibilities:

  • Manage, lead, and motivate a team to deliver results by communicating company goals and deadlines, and engaging and developing teammates through effective performance management, coaching, and training.  
  • Implement continuous improvement methods while maintaining customer focus and inspiring servant leadership.
  • Lead efforts that drive company-wide Talent Acquisition outcomes, metrics and measurement, employment branding, recruitment marketing, training and compliance, tools, technology, and operations.
  • Look for process improvement opportunities through data driven analytics to support compliance and department growth based on data trends and analysis.
  • Manage vendor relationships and ensure integrations are aligned and working by understanding and rolling out technology tools.
  • Ensure development and delivery in partnership with TA Management, Legal, and HR teammates of necessary training to the TA team, ensuring SOPs are in place.
  • Create productivity dashboards that will closely measure and monitor all critical KPIs to ensure the team is meeting performance standards in support of hiring demands of all stakeholders.
  • Leverage data-driven insights to identify operational opportunities and help improve or innovate recruiting operations and processes to keep them as effective and efficient as possible.
  • Drive process enhancements and compliance productivity gains across TA lifecycle through process and technology implementation and evaluating potential new outsourced tools and technologies to gage effectiveness over time.  
  • Look for continuous improvement opportunities through measuring customer and candidate experience through survey completion and gathering results. Measure and monitor sourcing and recruiting activities for overall effectiveness and diversity-specific results.
  • Perform audit and reporting on TA compliance for internal teams and outsourced partners.
  • Partner with leadership team and vendors to ensure compliance during background/onboarding process.

Qualifications:

  • Experience in understanding and documenting Talent Acquisition processes and procedures to be used for training and onboarding of TA teammates.
  • Recruitment supervisory or management experience with the ability to lead and motivate a remote workforce required.  
  • Experience with workforce planning and budget planning.  
  • Knowledgeable and well-versed in OFCCP, EEOC, Title 7, and local and state laws and ordinances.
  • Keen understanding of tools, technologies, and resources necessary to conduct effective recruiting, sourcing, and screening of candidates.
  • Strong Project Management, problem-solving, and communication skills
Category Code: JN037, JN007

Job Requirements

 

Job Snapshot

Location US-NC-Charlotte
Employment Type Full-Time
Pay Type Year
Pay Rate $95,000.00 - $100,000.00 /Year
Store Type Other
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Company Overview

CRG

Whether you are looking for an Information Technology, Accounting Finance, HR / Administrative role, or Executive Jobs, you can search from our extensive list of job openings and work with our recruiters to match you with one of the companies that aligns with your career goals. As a job seeker, you are treated to the benefit of working with a local recruiter that specializes in your industry, with convenient access to our centrally located Greensboro or Charlotte, NC staffing agency offices. After reviewing your resume and speaking with you to identify your strengths, skills, and personality, we match you with one of our openings and guide you through the hiring process. CRG is committed to helping you take the next step in your career and finding an opportunity where you will thrive. Learn More

Contact Information

US-NC-Charlotte
Nora Hermann
Snapshot
CRG
Company:
US-NC-Charlotte
Location:
Full-Time
Employment Type:
Year
Pay Type:
$95,000.00 - $100,000.00 /Year
Pay Rate:
Other
Store Type:

Job Description

Talent Operations Manager

Summary: CRG has recently launched a search for a Talent Operations Manager with our high growth-oriented manufacturing and distribution client based in South Charlotte that boasts a globally recognized brand.

The Talent Operations Manager is responsible for leading the process, technology, compliance, and back-office operations of the Talent Acquisition function, with primary focus on driving operational initiatives that will ultimately improve talent acquisition effectiveness and end-user experiences.

The qualified candidate will have a background in Talent Acquisition and demonstrates strong knowledge and understanding of employment laws, regulations, and governance. This role will report directly to the Director of Talent Acquisition and will manage a team of Talent Acquisitions Specialists.

Location: South Charlotte, NC (hybrid schedule – 3 days on-site / 2 days remote)

Compensation: $95,000 - $100,000 + 15% bonus incentive

Responsibilities:

  • Manage, lead, and motivate a team to deliver results by communicating company goals and deadlines, and engaging and developing teammates through effective performance management, coaching, and training.  
  • Implement continuous improvement methods while maintaining customer focus and inspiring servant leadership.
  • Lead efforts that drive company-wide Talent Acquisition outcomes, metrics and measurement, employment branding, recruitment marketing, training and compliance, tools, technology, and operations.
  • Look for process improvement opportunities through data driven analytics to support compliance and department growth based on data trends and analysis.
  • Manage vendor relationships and ensure integrations are aligned and working by understanding and rolling out technology tools.
  • Ensure development and delivery in partnership with TA Management, Legal, and HR teammates of necessary training to the TA team, ensuring SOPs are in place.
  • Create productivity dashboards that will closely measure and monitor all critical KPIs to ensure the team is meeting performance standards in support of hiring demands of all stakeholders.
  • Leverage data-driven insights to identify operational opportunities and help improve or innovate recruiting operations and processes to keep them as effective and efficient as possible.
  • Drive process enhancements and compliance productivity gains across TA lifecycle through process and technology implementation and evaluating potential new outsourced tools and technologies to gage effectiveness over time.  
  • Look for continuous improvement opportunities through measuring customer and candidate experience through survey completion and gathering results. Measure and monitor sourcing and recruiting activities for overall effectiveness and diversity-specific results.
  • Perform audit and reporting on TA compliance for internal teams and outsourced partners.
  • Partner with leadership team and vendors to ensure compliance during background/onboarding process.

Qualifications:

  • Experience in understanding and documenting Talent Acquisition processes and procedures to be used for training and onboarding of TA teammates.
  • Recruitment supervisory or management experience with the ability to lead and motivate a remote workforce required.  
  • Experience with workforce planning and budget planning.  
  • Knowledgeable and well-versed in OFCCP, EEOC, Title 7, and local and state laws and ordinances.
  • Keen understanding of tools, technologies, and resources necessary to conduct effective recruiting, sourcing, and screening of candidates.
  • Strong Project Management, problem-solving, and communication skills
Category Code: JN037, JN007

Job Requirements

 
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