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Technical Support Representative

Job Description

Technical Support Representative


Technical Support Representative


Technical Support Representative


The Earth City location of a national organization is looking for a Technical Support Representative to join their busy team! This is a full-time, long-term temporary assignment with a strong potential for permanent placement. This position will pay within the range of $15.50-$17.50 per hour during the temporary period.  

JOB DUTIES: 

  • Respond to phone, e-mail, and web requests for technical support
  • Provide excellent customer service and solutions
  • Initiate follow-up e-mail or phone contact with the customer as needed
  • Keep the customer informed of the ticket status and resolution via e-mail, phone calls and ticketing tool notes
  • Implement contracts based on procedures 
  • Support order intake
  • Assist on different conference calls
  • Assist with account setups
  • Meet minimum productivity and quality standards for issue handling
  • Assist with provisioning clients, as needed

REQUIREMENTS: 

  • 1+ years previous help desk experience
  • Excellent communication and customer service skills
  • Multi-tasking ability 
  • Attention to detail and organizational skills
  • Stable work history
  • Proficiency in Microsoft Office
  • Experience with Share Point and Time Tracker a plus 

Please apply online for immediate consideration. All qualified applicants will be contacted.

Technical Support Representative


Technical Support Representative


Job Requirements

Technical Support Representative

REQUIREMENTS: 

  • 1+ years previous help desk experience
  • Excellent communication and customer service skills
  • Multi-tasking ability 
  • Attention to detail and organizational skills
  • Stable work history
  • Proficiency in Microsoft Office
  • Experience with Share Point and Time Tracker a plus

Related terms: tech support, help desk support, help desk representative, csr, customer service representative, customer service rep, customer support, customer assistance, customer assistant, associate, call center, phones, operator, administrative assistant,  secretary, secretarial, senior administrative assistant, sr admin asst, exec admin asst, office administrator, administrative support, office support, computer skills, pc skills, Word, Excel, word processor, word processing, spreadsheet.


Technical Support Representative


Job Snapshot

Location US-MO-Earth City
Employment Type Full-Time
Pay Type Hour
Pay Rate $15.50 - $17.50 /Hour
Store Type Other, IT & Technical
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Company Overview

Stivers Staffing Services

In 1945, Clifford L. Stivers founded a temporary help company to meet the growing demand for temporary clerical services in Chicago. A pioneer in the temporary services industry, Stivers devised his own system of testing skills, hired a statistician to validate test scores, and instituted the concept of quality control. Stivers established branch offices on both coasts in the 1950's, and has gradually added offices in major cities in the United States and Canada. Learn More

Contact Information

US-MO-Earth City
Stivers Staffing
Snapshot
Stivers Staffing Services
Company:
US-MO-Earth City
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$15.50 - $17.50 /Hour
Pay Rate:
Other, IT & Technical
Store Type:

Job Description

Technical Support Representative


Technical Support Representative


Technical Support Representative


The Earth City location of a national organization is looking for a Technical Support Representative to join their busy team! This is a full-time, long-term temporary assignment with a strong potential for permanent placement. This position will pay within the range of $15.50-$17.50 per hour during the temporary period.  

JOB DUTIES: 

  • Respond to phone, e-mail, and web requests for technical support
  • Provide excellent customer service and solutions
  • Initiate follow-up e-mail or phone contact with the customer as needed
  • Keep the customer informed of the ticket status and resolution via e-mail, phone calls and ticketing tool notes
  • Implement contracts based on procedures 
  • Support order intake
  • Assist on different conference calls
  • Assist with account setups
  • Meet minimum productivity and quality standards for issue handling
  • Assist with provisioning clients, as needed

REQUIREMENTS: 

  • 1+ years previous help desk experience
  • Excellent communication and customer service skills
  • Multi-tasking ability 
  • Attention to detail and organizational skills
  • Stable work history
  • Proficiency in Microsoft Office
  • Experience with Share Point and Time Tracker a plus 

Please apply online for immediate consideration. All qualified applicants will be contacted.

Technical Support Representative


Technical Support Representative


Job Requirements

Technical Support Representative

REQUIREMENTS: 

  • 1+ years previous help desk experience
  • Excellent communication and customer service skills
  • Multi-tasking ability 
  • Attention to detail and organizational skills
  • Stable work history
  • Proficiency in Microsoft Office
  • Experience with Share Point and Time Tracker a plus

Related terms: tech support, help desk support, help desk representative, csr, customer service representative, customer service rep, customer support, customer assistance, customer assistant, associate, call center, phones, operator, administrative assistant,  secretary, secretarial, senior administrative assistant, sr admin asst, exec admin asst, office administrator, administrative support, office support, computer skills, pc skills, Word, Excel, word processor, word processing, spreadsheet.


Technical Support Representative


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