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Technical Support Specialist

Zolon Tech Solutions Inc.

Job Description

Title: Technical Support Specialist

Location: Quantico, VA

Duration: 6 Months (Contract to hire)


Security Clearance Required: Active DoD Secret Clearance

Certification Required: IAT Level II


Job Description:

  • General knowledge of AD, exchange, server administration, virtualization, event monitoring, GPOs. Tier II triage.
  • Working as triage to troubleshoot and escalate remedy tickets.

Job Requirements

  • Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
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Job Snapshot

Location US-VA-Quantico
Employment Type Contractor
Pay Type Year
Pay Rate $58,000.00 - $100,000.00 /Year
Store Type IT & Technical
Other Compensation: 0

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Snapshot
Zolon Tech Solutions Inc.
Company:
US-VA-Quantico
Location:
Contractor
Employment Type:
Year
Pay Type:
$58,000.00 - $100,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

Title: Technical Support Specialist

Location: Quantico, VA

Duration: 6 Months (Contract to hire)


Security Clearance Required: Active DoD Secret Clearance

Certification Required: IAT Level II


Job Description:

  • General knowledge of AD, exchange, server administration, virtualization, event monitoring, GPOs. Tier II triage.
  • Working as triage to troubleshoot and escalate remedy tickets.

Job Requirements

  • Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
Technical Support Specialist Apply now