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Technical Trainer

Job Description

Fieldglass: Job Posting



Description:

We're looking for an experienced technical writer and training content developer to help us take our internal information security training and awareness program to the next level. As a technical writer and training content developer for the Global Information Security team, you'll compose newsletter articles, online training courses, digital media, emails, and knowledge base articles to help keep eBay information safe. You'll work with stakeholders across the globe to deliver content that is accurate, engaging, and effective.

What You'll Do

Identify the most effective way to support specific outcomes through communication and training
Adapt information to the needs and backgrounds of a variety of audiences
Present complex topics with clarity and simplicity
Use formatting and graphics effectively to increase message impact
Collaborate effectively with a variety of stakeholders
Objectively measure and report the effectiveness of your work
Proactively manage your projects and communicate status


What We're Looking For

Bachelor's degree in technical communication, writing/composition, computer science, or other technical field. Specific cybersecurity education, certification, and experience preferred.
5+ years of related experience with a Bachelor's degree, or 2+ years with a Master's degree.

Skills You Need

Very strong writing, editing, and formatting skills
Ability to empathize with your audiences to understand what they need to know
Ability to express ideas clearly and concisely
Ability to listen, collaborate, and to give and accept constructive feedback
Working knowledge of HTML and wiki markup
Ability to navigate complex information sources and to research independently
Ability to ramp up quickly on new software tools
Passion for security and a great user experience

This team is looking for someone to summarize trainings and documents. This person should be knowledgeable in many areas. Ability to learn quickly, be resourceful.

Day to day: develop and summarize training materials, edit content in docs, arrange meetings, create timelines and complete content by the deadline. Draft security alerts and internal communications. Document reviews, upload docs in Wiki. Should be self motivated and social-able.




About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

Job Requirements

 

Job Snapshot

Location US-CA-San Jose
Employment Type Full-Time
Pay Type Hour
Pay Rate $50.00 - $60.00 /Hour
Store Type IT & Technical
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Company Overview

TEKsystems, Inc

With 6,000 clients and over 80,000 consultants deployed annually, we offer our IT consultants a bigger network and better opportunities. Through our proprietary Consultant Placement Process, we also provide personalized career services, placing you in the positions you want and keeping you consistently employed in roles that advance your career. Learn More

Contact Information

US-CA-San Jose
Austin Kaiser
4083676788
Snapshot
TEKsystems, Inc
Company:
US-CA-San Jose
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$50.00 - $60.00 /Hour
Pay Rate:
IT & Technical
Store Type:

Job Description

Fieldglass: Job Posting



Description:

We're looking for an experienced technical writer and training content developer to help us take our internal information security training and awareness program to the next level. As a technical writer and training content developer for the Global Information Security team, you'll compose newsletter articles, online training courses, digital media, emails, and knowledge base articles to help keep eBay information safe. You'll work with stakeholders across the globe to deliver content that is accurate, engaging, and effective.

What You'll Do

Identify the most effective way to support specific outcomes through communication and training
Adapt information to the needs and backgrounds of a variety of audiences
Present complex topics with clarity and simplicity
Use formatting and graphics effectively to increase message impact
Collaborate effectively with a variety of stakeholders
Objectively measure and report the effectiveness of your work
Proactively manage your projects and communicate status


What We're Looking For

Bachelor's degree in technical communication, writing/composition, computer science, or other technical field. Specific cybersecurity education, certification, and experience preferred.
5+ years of related experience with a Bachelor's degree, or 2+ years with a Master's degree.

Skills You Need

Very strong writing, editing, and formatting skills
Ability to empathize with your audiences to understand what they need to know
Ability to express ideas clearly and concisely
Ability to listen, collaborate, and to give and accept constructive feedback
Working knowledge of HTML and wiki markup
Ability to navigate complex information sources and to research independently
Ability to ramp up quickly on new software tools
Passion for security and a great user experience

This team is looking for someone to summarize trainings and documents. This person should be knowledgeable in many areas. Ability to learn quickly, be resourceful.

Day to day: develop and summarize training materials, edit content in docs, arrange meetings, create timelines and complete content by the deadline. Draft security alerts and internal communications. Document reviews, upload docs in Wiki. Should be self motivated and social-able.




About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

Job Requirements

 
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