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Technical Writer - Knowledge Management

Job Description

Job Req #: 20-00459
Job Description: Technical Writer
Location: Madison, WI OR Vernon Hills, IL
Position Type: 12+ Month Contract


Our client is looking for a skilled Technical Writer to rewrite their Managed Services knowledge base to a new format with the help of engineering resources. Writing samples will be required with submission.
 
Role Overview
Responsible for writing and editing strategic and customer-facing documents. Activities include creating new documents and improving existing material by:
• Understanding complex information presented in writing
• Translating technical information into audience appropriate documentation
• Synthesizes information and offerings received from various stakeholders in order to present a single, cohesive solution to the customer
• Improving document clarity and impact by performing reviews, editing, standardization, or other changes to material prepared by other writers
Responsible for ensuring that all documentation is clear, concise, polished and organized and that it is stored where it can be located and easily consumed.

Minimum Qualifications
• Bachelor’s degree or equivalent experience
• Have at least five years of varied technical writing experience, preferably in an IT service provider context

Other Required Qualifications
• Experience working with networks, systems, and architecture documentation and have understanding of IT projects
• Possess expert knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
• Skilled with Word, Excel, PowerPoint, Visio, and other relevant software applications
• Experience with SharePoint document repositories or similar tool set
• Maintain excellent organizational skills (help streamline sales workflow
• Able to prioritize and multi-task effectively
• Able to work independently or as part of a team
• Possess excellent verbal communication skills
• Capable of interacting with all levels of an organization
• Able to work independently or as part of a team

Preferred Qualifications
• Master’s degree in a technical discipline or English
• Professional certifications such as APMP (Association of Proposal Management Professionals) or PMI (Project Management Institute) and ITIL (Information Technology Infrastructure Library)
• 7-10 years of technical writing or comparable experience
• Knowledge management experience

Audrey Lamb
Technical Recruiter
Ascent
303-220-6885
 
**If this is not a fit for you or you are not interested, Ascent Services Group offers an excellent Referral Bonus!  We look forward to hearing from you! 

About Ascent:  The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals: Financial Services, Healthcare, Technology and Life Sciences.  As consultants for ASG, you will have access to many of the top clients within the industries we serve.  Our goal is to deliver innovative talent through proven best practices and effective resource optimization.  Become one of ASG’s candidates and experience the difference!
IND05

Job Requirements

 

Job Snapshot

Location US-WI-Madison
Employment Type Contractor
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical
Apply

Company Overview

Ascent

The Ascent Services Group (ASG) is a leading national technology consulting and professional services firm that focuses on tactical and strategic consulting. ASG’s fundamental business is providing staffing services to Large Enterprise clients in our core market verticals: Financial Services, Healthcare, and Life Sciences. We focus the majority of our efforts in Staff Augmentation support of Large Enterprise Clients who utilize a Vendor Management System. Learn More

Contact Information

US-WI-Madison
Audrey Lamb
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Snapshot
Ascent
Company:
US-WI-Madison
Location:
Contractor
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Job Req #: 20-00459
Job Description: Technical Writer
Location: Madison, WI OR Vernon Hills, IL
Position Type: 12+ Month Contract


Our client is looking for a skilled Technical Writer to rewrite their Managed Services knowledge base to a new format with the help of engineering resources. Writing samples will be required with submission.
 
Role Overview
Responsible for writing and editing strategic and customer-facing documents. Activities include creating new documents and improving existing material by:
• Understanding complex information presented in writing
• Translating technical information into audience appropriate documentation
• Synthesizes information and offerings received from various stakeholders in order to present a single, cohesive solution to the customer
• Improving document clarity and impact by performing reviews, editing, standardization, or other changes to material prepared by other writers
Responsible for ensuring that all documentation is clear, concise, polished and organized and that it is stored where it can be located and easily consumed.

Minimum Qualifications
• Bachelor’s degree or equivalent experience
• Have at least five years of varied technical writing experience, preferably in an IT service provider context

Other Required Qualifications
• Experience working with networks, systems, and architecture documentation and have understanding of IT projects
• Possess expert knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
• Skilled with Word, Excel, PowerPoint, Visio, and other relevant software applications
• Experience with SharePoint document repositories or similar tool set
• Maintain excellent organizational skills (help streamline sales workflow
• Able to prioritize and multi-task effectively
• Able to work independently or as part of a team
• Possess excellent verbal communication skills
• Capable of interacting with all levels of an organization
• Able to work independently or as part of a team

Preferred Qualifications
• Master’s degree in a technical discipline or English
• Professional certifications such as APMP (Association of Proposal Management Professionals) or PMI (Project Management Institute) and ITIL (Information Technology Infrastructure Library)
• 7-10 years of technical writing or comparable experience
• Knowledge management experience

Audrey Lamb
Technical Recruiter
Ascent
303-220-6885
 
**If this is not a fit for you or you are not interested, Ascent Services Group offers an excellent Referral Bonus!  We look forward to hearing from you! 

About Ascent:  The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals: Financial Services, Healthcare, Technology and Life Sciences.  As consultants for ASG, you will have access to many of the top clients within the industries we serve.  Our goal is to deliver innovative talent through proven best practices and effective resource optimization.  Become one of ASG’s candidates and experience the difference!
IND05

Job Requirements

 
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