Title:- Technical Writer
Duration:- Long Term
Create and manage project websites for Client capital construction projects and other major projects.
Coordinate with stakeholders across multiple agencies and project teams to ensure content is compelling, up to date and findable .
Help write and publish newsletters.
Develop customer communication strategies in collaboration with senior management across the spectrum of an organization.
Write content quickly and cleanly. Help edit when needed.
Client out web pages, organizing them to be rider-first rather than organization-first.
Work with the product team to build new CMS tools and features, serving as an evangelist for content editors.
Recruit editors and writers from various project teams, training them on the CMS and showing them how to update their sections of the website themselves.
Contribute to the text and language standards for the client, potentially including voice and tone.
Superior writing ability, including enthusiasm for writing at a lower grade level and simplifying complicated ideas. You should love understanding and explaining things to people.
Experience in marketing, journalism, communications, or some other field where you were forced to write for the public and meet deadlines.
Experience with a CMS (Drupal, Wordpress , or something similar).
Some experience with content design, or at least strong opinions about web page layout.
Ability to collaborate with senior management across the spectrum of an organization while advocating for customer-centric voice and tone.
Experience with product or project management software including JIRA, Trello, Airtable, Asana, or something similar.
Experience managing social channels for a business, brand, or institution is a plus.
Some basic understanding of how to convey information visually, or how to work with designers to use words and pictures to their full effect.
Experience in user-centric principles.