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Tier 3 - Remediation Technician

Job Description

ASM Research, an Accenture Federal Services Company, is a leading solutions integrator focused on using information and technology to solve real world problems for the Federal, state, and local Government organizations we serve. Our Information Solutions, Professional Services, and Information Assurance experts apply the latest technologies and industry methodologies to project management, analytical, personnel training and force structure, healthcare, and education challenges. ASM has a strong track record for 35 years of commitment to our clients' missions that has repeatedly produced extraordinary results.

ASM Research in support of our Veterans Affairs Client (VA) is currently looking for System Administrators with experience in vulnerability remediation and security patching.

Responsibilities:

  • Respond and resolve tickets in a timely manner

  • Implement patches, updates and corrective actions needed to mitigate security risks and vulnerabilities

  • Implement IT policies, procedures, and system controls

  • Provide workstation, laptop, and printer hardware and software support/troubleshooting, imaging, and patching

  • Test and image desktops and laptops

  • Maintain, analyze, and troubleshoot software and computer peripherals

  • Ensure all tickets requiring follow-up work and/or calls are resolved

  • Provide technical support to end users view telephone

  • Test, image, and clean PCs, laptops, and other related hardware

Minimum Qualifications:

  • Bachelor's degree and 5+ years of vulnerability remediation experience required; 8 years of additional
    relevant experience may be substituted for education.

  • Basic knowledge of Active Directory, Group Policy, and Windows ACLs.

  • Good working knowledge of Microsoft Office Suite

  • Strong knowledge of patching and updating tools such as SCCM and WSUS

  • Experience with Nessus or other network scanning tools strongly preferred

  • Basic knowledge of security management experience including firewall configurations, server configurations, and desktop client applications to include VMWare.

  • Knowledge of basic IA principles and best practices and ability to apply to one's work.

  • Troubleshooting and analysis skills for general network and application level issues.

  • Ability to interact with staff at all levels and to work under minimal supervision.

  • Excellent, organizational, interpersonal, and communication skills.

  • Ability to multitask and work in a team setting

  • Understanding of a wide variety of desktop applications.

  • Experience working within enterprise ticket systems.

#CJ-Post

Job Requirements

 

Job Snapshot

Location US-MA-Brockton
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other, IT & Technical
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Company Overview

ASM Research

ASM Research, an Accenture Federal Services Company, provides end-to-end application solutions that address the big data challenges of mission-critical business functions. We are recognized for supporting federal priorities for military readiness and strong national defense, harnessing the power of technology to transform healthcare management and delivery, and protecting the integrity and confidentiality of our clients data. Learn More

Contact Information

US-MA-Brockton
ASM Research
910-208-2002
Snapshot
ASM Research
Company:
US-MA-Brockton
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other, IT & Technical
Store Type:

Job Description

ASM Research, an Accenture Federal Services Company, is a leading solutions integrator focused on using information and technology to solve real world problems for the Federal, state, and local Government organizations we serve. Our Information Solutions, Professional Services, and Information Assurance experts apply the latest technologies and industry methodologies to project management, analytical, personnel training and force structure, healthcare, and education challenges. ASM has a strong track record for 35 years of commitment to our clients' missions that has repeatedly produced extraordinary results.

ASM Research in support of our Veterans Affairs Client (VA) is currently looking for System Administrators with experience in vulnerability remediation and security patching.

Responsibilities:

  • Respond and resolve tickets in a timely manner

  • Implement patches, updates and corrective actions needed to mitigate security risks and vulnerabilities

  • Implement IT policies, procedures, and system controls

  • Provide workstation, laptop, and printer hardware and software support/troubleshooting, imaging, and patching

  • Test and image desktops and laptops

  • Maintain, analyze, and troubleshoot software and computer peripherals

  • Ensure all tickets requiring follow-up work and/or calls are resolved

  • Provide technical support to end users view telephone

  • Test, image, and clean PCs, laptops, and other related hardware

Minimum Qualifications:

  • Bachelor's degree and 5+ years of vulnerability remediation experience required; 8 years of additional
    relevant experience may be substituted for education.

  • Basic knowledge of Active Directory, Group Policy, and Windows ACLs.

  • Good working knowledge of Microsoft Office Suite

  • Strong knowledge of patching and updating tools such as SCCM and WSUS

  • Experience with Nessus or other network scanning tools strongly preferred

  • Basic knowledge of security management experience including firewall configurations, server configurations, and desktop client applications to include VMWare.

  • Knowledge of basic IA principles and best practices and ability to apply to one's work.

  • Troubleshooting and analysis skills for general network and application level issues.

  • Ability to interact with staff at all levels and to work under minimal supervision.

  • Excellent, organizational, interpersonal, and communication skills.

  • Ability to multitask and work in a team setting

  • Understanding of a wide variety of desktop applications.

  • Experience working within enterprise ticket systems.

#CJ-Post

Job Requirements

 
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Tier 3 - Remediation Technician Apply now