Responsible for Design, define, and develop custom modules, features, and package integration from proposal to product. Document features, modules, requirements, and the risks of each project. Design system architecture and interface control using requirements. 5 years of experience are required. PLEASE NOTE: 1) 2 Network Engineer positions would be UC/Collab personnel. Primarily in Instant Messaging, Voice and Video collaboration solutions, preferably Cisco cloud based. Design, test and document system behavior, performance, and security. Plan, design, and troubleshoot UC and collaboration infrastructure and cloud based applications, including WebEx and/or Broadsoft, CUCM, Video and Voice calling, gateways, DNS servers, DHCP servers, clustering solutions, and related hardware, software, and services. 10 years of experience are required. Cisco certifications in collaboration are highly desired. This engineering role will be responsible for: • Support Cloud and Hybrid Products: Jabber IM (Cloud), WebEx Teams, CMR Cloud and Hybrid, WebEx Services (Call, Message, Meet), WebEx Teams Hybrid Services, along with phone and conferencing endpoints connected to the Cloud. • Developing orchestration and management tools that enable the automation of cloud deployment, configuration, scaling, high availability, and production readiness for our cloud infrastructure across multiple data centers and cloud platforms. • Understanding the voice informed design opinions regarding infrastructure security • Deploy and operate infrastructure through automation (using python, Cisco NSO, etc.) and management applications. • Understand and be able to design and operate QoS enabled applications on LAN and WAN. • Building and maintaining Continuous Integration and Continuous Delivery/Deployment (CI/CD) pipelines. You will work within a dynamic and fast-paced development environment with developers, operations, and product owners to design, develop, and deliver premier software solutions. Please include any additional details/requirements to the Job Description above. Be specific with the Job Qualification requirements. • Candidates must meet the minimum requirements outlined. • Minimum Requirements: (Must have Qualifications) 1. Candidate must have the skillset to Virtually deliver a solution in an accelerated environment. 2. Candidate must be proficient in tailoring deliverables and driving quantifiable business outcomes with scope and timely engagement. 3. Hands-on experience building reliable, serviceable Unified Communication infrastructure in enterprise campus understanding existing Architectures and designs. 4. 7-10 years of overall experience in Collaboration technologies with technical consulting or direct customer interfacing/engagement role. 5. Experience designing, deploying, configuring, supporting, troubleshooting, debugging, and administering the Cisco voice and video products, solutions, and devices for medium, large, and/or enterprise customers. 6. Experience in designing and deploying large scale Cisco UCM clusters and Webex cloud calling, messaging and meeting capabilities 7. Good knowledge of protocols such as VOIP, H.323, SIP, RTP, SRTP, MGCP, SIP, RTCP, VXML 8. Experience working on Cisco voice gateways, dial-peers, and unified call processing 9. Experience working on SBCs such as Cisco CUBE, Audiocodes, ACME (Oracle) 10. Exposure to codec configurations - G.711a-law, G.729a, G.729b 11. Exposure to TMS, Expressway, MRA, Conductor, CMS and Jabber soft phones 12. Experience with Cisco UCS, BE6K, BE7K 13. Experience working on directory integration such as Microsoft AD, LDAP 14. Experience with Linux, Knowledge in the following areas: Call Control, Multimedia Contact Centers, Call Scripts, and IVR Scripts. 16. Proven networking fundamentals - switching, routing, firewall, load balancers, traffic optimization, quality of service (QoS) 17. Familiarity with room remediation & codec optimization would be an added advantage. 18. Familiarity with Cisco UCCX or UCCE would be an added advantage. 19. Strong business acumen to understand customers’ business goals and challenges 20. Strong presentation skills and ability to build rapport with customers 21. CCNA / CCNP / CCIE in Collaboration or Voice strongly preferred 22. Academic qualifications: BS in Engineering; Masters desired 23. Hands on experience with enterprise wireless, security, identify and routing - Cisco products preferred 24. Ability to design and deploy service monitoring and infrastructure observability tools 25. Experience working with tools such as git, JIRA, python. 26. Experience in DevOps related tools and technologies, such as Jenkins, Ansible, Terraform, GitHub, Artifactory 27. Experience with Kubernetes or other Docker/containerization tools 28. Experience with AWS technologies such as EC2, S3, Lambda, CodeCommit, CloudFormation, CloudWatch
Top Skills Details:
CUCM, Collaboration tools, CCNA.
Additional Skills & Qualifications:
1. Candidate must have the skillset to Virtually deliver a solution in an accelerated environment. 2. Candidate must be proficient in tailoring deliverables and driving quantifiable business outcomes with scope and timely engagement. 3. Hands-on experience building reliable, serviceable Unified Communication infrastructure in enterprise campus understanding existing Architectures and designs.
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