One of our top clients has an immediate need for a Unified Communications Engineer with the ability to work remotely.
Key Areas of Responsibility
Perform client consulting in Cisco based Unified Communications
Design plan, and implement solutions using the latest technology
Provide innovative technical solutions to complex hardware/software problems.
Provide design, implementation, technical support services and consulting to Managed Services clients to meet their business needs.
Understand and Deliver Managed Services offerings as outlined in our clients Service Descriptions and Service Catalog
Understand and follow the processes and procedures defined in our clients Standard Operating Procedures manual (SOP).
Provide detailed and effective communication to internal and external customers
Clearly and concisely articulate problems and solutions for issues to clients both over the phone, via e-mail and in person.