Ref ID: 03710-0011042030
Classification: Software Engineer
Robert Half Technology is looking for a Voice Engineer in the Wayne area. For immediate consideration for this Voice Engineer role, forward your resume to firstname.lastname@example.org. Responsibilities: - Work alongside a wide variety of departments including Cloud Engineering, Voice Engineering, Systems Engineering, Data Engineering, Service Delivery, Support, and Software Development - Effectively and independently take on tasks/work inside multiple projects simultaneously. - Work service tickets, including troubleshooting call flow issues, application issues, and network issues - Assist with provisioning challenges - Document procedures, custom call flows and architectures - Investigate alarms and anomalies as needed - Manage and report metrics and KPI?s, including capacity and performance - Manage and deploy patches to systems and hardware - Manage technical aspect of new product rollouts - Participate in after-hours on-call rotation - Key Performance Indicators For immediate consideration for this Voice Engineer role, forward your resume to email@example.com.