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Voice Engineer

Job Description

Ref ID: 03710-0011042030

Classification: Software Engineer

Compensation: DOE

Robert Half Technology is looking for a Voice Engineer in the Wayne area. For immediate consideration for this Voice Engineer role, forward your resume to abigail.fox@rht.com. Responsibilities: - Work alongside a wide variety of departments including Cloud Engineering, Voice Engineering, Systems Engineering, Data Engineering, Service Delivery, Support, and Software Development - Effectively and independently take on tasks/work inside multiple projects simultaneously. - Work service tickets, including troubleshooting call flow issues, application issues, and network issues - Assist with provisioning challenges - Document procedures, custom call flows and architectures - Investigate alarms and anomalies as needed - Manage and report metrics and KPI?s, including capacity and performance - Manage and deploy patches to systems and hardware - Manage technical aspect of new product rollouts - Participate in after-hours on-call rotation - Key Performance Indicators For immediate consideration for this Voice Engineer role, forward your resume to abigail.fox@rht.com.

Job Requirements

Qualifications - Bachelor of Science degree in Information Systems or a related discipline or equivalent job experience - VoIP/SIP with understanding of contact centers - Knowledge of Asterisk, Broadsoft or Acme Packet - Experience with Linux or similar operating system - Basic TCP/IP Network knowledge - Skilled with Protocol Analyzers (sniffers): Wireshark, Palladion/OCOMM, or other - Network engineering experience required - Conceptual network knowledge is required For immediate consideration for this Voice Engineer role, forward your resume to abigail.fox@rht.com.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-PA-Wayne
Employment Type Contractor
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
Apply

Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-PA-Wayne
Recruiter
484-254-9070
-
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Snapshot
Robert Half Technology
Company:
US-PA-Wayne
Location:
Contractor
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03710-0011042030

Classification: Software Engineer

Compensation: DOE

Robert Half Technology is looking for a Voice Engineer in the Wayne area. For immediate consideration for this Voice Engineer role, forward your resume to abigail.fox@rht.com. Responsibilities: - Work alongside a wide variety of departments including Cloud Engineering, Voice Engineering, Systems Engineering, Data Engineering, Service Delivery, Support, and Software Development - Effectively and independently take on tasks/work inside multiple projects simultaneously. - Work service tickets, including troubleshooting call flow issues, application issues, and network issues - Assist with provisioning challenges - Document procedures, custom call flows and architectures - Investigate alarms and anomalies as needed - Manage and report metrics and KPI?s, including capacity and performance - Manage and deploy patches to systems and hardware - Manage technical aspect of new product rollouts - Participate in after-hours on-call rotation - Key Performance Indicators For immediate consideration for this Voice Engineer role, forward your resume to abigail.fox@rht.com.

Job Requirements

Qualifications - Bachelor of Science degree in Information Systems or a related discipline or equivalent job experience - VoIP/SIP with understanding of contact centers - Knowledge of Asterisk, Broadsoft or Acme Packet - Experience with Linux or similar operating system - Basic TCP/IP Network knowledge - Skilled with Protocol Analyzers (sniffers): Wireshark, Palladion/OCOMM, or other - Network engineering experience required - Conceptual network knowledge is required For immediate consideration for this Voice Engineer role, forward your resume to abigail.fox@rht.com.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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Voice Engineer Apply now