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A/V Conference Support Specialist

nTech Solutions, Inc.

Job Description


nTech Solutions, a leader in the recruitment of professionals, has an immediate opening for an Audio Visual Support Specialist in the Buffalo, NY area.

Terms of Employment

●  W2 Contract: 6 Months

●  Benefits Snapshot

o  Health and Dental Coverage

o  PTO (120 Hours per 12 Months)

Position Overview

●  This resource will be working for the video support, and operations team resource will be helping to run video conference calls

●  Must be good at troubleshooting and be patient

Responsibilities

●  Determining which A/V peripherals are required for conferences and events

●  Monitor and facilitate the conference including the operation A/V peripherals when required

●  Immediate troubleshooting of conference problems

●  Ensuring that all requested A/V peripherals are available and setup for the conference

●  Track equipment failure and equipment that needs to be replaced via MyIT.

●  Reporting and coordinating with video engineering for expedient repair/replacement as required

●  Provide end-user support

●  Continuous Improvement

●  Creating/Managing the end-user instructions for the various video/audio configurations within conference rooms

●  Working with peers to establish coverage for events

●  Train users/potential users on the usage of the system

●  Integrated Customer Management; understanding the position of internal clients within the organization and working to achieve satisfaction as a primary objective and education as a secondary component

●  Review incoming requests and recommend low cost alternatives

●  Adopt and embrace any new video strategies, equipment and processes

Job Requirements

Required Skills

●  Audio/Video Conferencing Support



nTech is an equal opportunity employer.  All offers of employment are contingent upon pre-employment background and drug screenings. Only applicants meeting the above client requirements may be contacted by a Recruiter. 

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Job Snapshot

Location US-NY-Amherst
Employment Type Contractor
Pay Type Hour
Pay Rate $35.00 - $40.00 /Hour
Store Type IT & Technical, Other

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Terms & Conditions
Snapshot
nTech Solutions, Inc.
Company:
US-NY-Amherst
Location:
Contractor
Employment Type:
Hour
Pay Type:
$35.00 - $40.00 /Hour
Pay Rate:
IT & Technical, Other
Store Type:

Job Description


nTech Solutions, a leader in the recruitment of professionals, has an immediate opening for an Audio Visual Support Specialist in the Buffalo, NY area.

Terms of Employment

●  W2 Contract: 6 Months

●  Benefits Snapshot

o  Health and Dental Coverage

o  PTO (120 Hours per 12 Months)

Position Overview

●  This resource will be working for the video support, and operations team resource will be helping to run video conference calls

●  Must be good at troubleshooting and be patient

Responsibilities

●  Determining which A/V peripherals are required for conferences and events

●  Monitor and facilitate the conference including the operation A/V peripherals when required

●  Immediate troubleshooting of conference problems

●  Ensuring that all requested A/V peripherals are available and setup for the conference

●  Track equipment failure and equipment that needs to be replaced via MyIT.

●  Reporting and coordinating with video engineering for expedient repair/replacement as required

●  Provide end-user support

●  Continuous Improvement

●  Creating/Managing the end-user instructions for the various video/audio configurations within conference rooms

●  Working with peers to establish coverage for events

●  Train users/potential users on the usage of the system

●  Integrated Customer Management; understanding the position of internal clients within the organization and working to achieve satisfaction as a primary objective and education as a secondary component

●  Review incoming requests and recommend low cost alternatives

●  Adopt and embrace any new video strategies, equipment and processes

Job Requirements

Required Skills

●  Audio/Video Conferencing Support



nTech is an equal opportunity employer.  All offers of employment are contingent upon pre-employment background and drug screenings. Only applicants meeting the above client requirements may be contacted by a Recruiter. 

A/V Conference Support Specialist Apply now