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technical support engineer

Job Description

I'm currently hiring for Technical Support Engineer opportunity in Dallas, TX area.

Minimum Qualifications:

* Bachelor's in Computer Science or similar field and or equivalent technical training and or experience
* Minimum of (4) four years product support/IT support experience, but preferred candidate will possess 8 or more years
* Excellent Customer Service Skills
* Verbal and Written Communication Skills, including presentation skills
* Proficient in Hardware/Software Diagnostics
* Good troubleshooting/problem solving skills
* Experience authoring application notes/how to documents and/or white papers
* Understanding of OSI Model Layers (Emphasis on layer 1-4)

Preferred Experience and Knowledge:
* Wireshark/TCP-Dump
* Strong knowledge of UNIX / LINUX commands
* Layer 2 switching & IP Networks (CCNA certified)
* Cisco Switching/Routing/Call Manager
* LACP
* IGMP
* IPv6
* 802.1x Server Implementations such as ClearPass and Windows 2008 or 2012 Server RADIUS
* Fluent in speaking Spanish and French




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Requirements

 

Job Snapshot

Location US-TX-Dallas
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace
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Company Overview

Aerotek

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With more than 230 non-franchised offices, Aerotek’s 6,000 internal employees serve more than 300,000 contract employees and 17,000 clients every year. To learn more, visit Aerotek.com. Learn More

Contact Information

US-TX-Dallas
Arlynda Panvino
8472733617
Snapshot
Aerotek
Company:
US-TX-Dallas
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace
Store Type:

Job Description

I'm currently hiring for Technical Support Engineer opportunity in Dallas, TX area.

Minimum Qualifications:

* Bachelor's in Computer Science or similar field and or equivalent technical training and or experience
* Minimum of (4) four years product support/IT support experience, but preferred candidate will possess 8 or more years
* Excellent Customer Service Skills
* Verbal and Written Communication Skills, including presentation skills
* Proficient in Hardware/Software Diagnostics
* Good troubleshooting/problem solving skills
* Experience authoring application notes/how to documents and/or white papers
* Understanding of OSI Model Layers (Emphasis on layer 1-4)

Preferred Experience and Knowledge:
* Wireshark/TCP-Dump
* Strong knowledge of UNIX / LINUX commands
* Layer 2 switching & IP Networks (CCNA certified)
* Cisco Switching/Routing/Call Manager
* LACP
* IGMP
* IPv6
* 802.1x Server Implementations such as ClearPass and Windows 2008 or 2012 Server RADIUS
* Fluent in speaking Spanish and French




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Requirements

 
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