Under direct supervision, provides customer assistance with routine inquiries and problems such as software, hardware and network operations. Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolat

Level 1 Help Desk support in a large corporate environment. Great phone presence and customer service skills are key. A basic background in basic computer troubleshooting is required. Their learning curve is about 3 months to feel comfortable and at least

IT Help Desk Specialist A client of TEKsystems is looking to add an additional Help Desk Technician. The ideal candidate will have at least 6 months of IT help desk support, have previous customer service experience, and will possess excellent communicati

The Help Desk Technician is responsible for handling the first level support of service requests that relates to all technology including workstations, servers, printers, networks and vendor specific hardware and software. They have documented procedures

Top 3 Skills : 1. Professional and business acumen -steller customer service skills and professional mannerism 2. Interested in growing career in IT industry -this can be someone with call center experience that is doing some IT work on the side. they sho

Advance Auto Parts is a large Fortune 500 company that is headquartered in Roanoke, VA with a presence in Raleigh, NC and Richmond, VA as well. They have been known as an auto parts company that has IT, but with new leadership are moving towards being an

Top Three Skills: 1. Someone that has supported Project base work 2. Support Desk and Desktop Support Experience (They are troubleshooting issues remotely to the end user with the POS equipment, registers, self-checkouts.) 3. Hands on setting devices up a

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound phone calls. This role is responsible for supporting end users in a 24x7 capacity, worldwide. The calls vary from a very quick password reset that require very little effort,

SUMMARY Assists employees who are having computer related problems. Key responsibilities include call handling, call tracking, problem diagnosis, resolution & escalation, working with other IT teams to understand specific applications and systems, educati

Job Description: May act as a liaison between client area and technical organization by assisting in the planning or analysis of basic business problems to be solved with automated systems. Provides application support via telephone, email, and instant me

Looking for a CCNA Network Engineer with 2 years experience configuring Cisco Routers and Switches. Monday - Friday 8-5 pm opporutnities. This is a W-2 employee position The mission of the Information Services & Technology department is to provide leaders

A client of TEKsystems in Madison is partnering with an industry leading company to assist in looking additional desktop support techs to join their team. These techs are needed to assist with fixing computers, software troubleshooting, hardware troublesh

The PC Support team is contracting workers to conduct assessments at all sites with Welcome Kiosks for network data port availability/accessibility to support the credit card terminal devices. Subsequent to any data port installations/configurations condu

Looking for a CCNA Network Engineer with 2 years experience configuring Cisco Routers and Switches. Monday - Friday 8-5 pm opporutnities. This is a W-2 employee position The mission of the Information Services & Technology department is to provide leaders