** ACTIVE Secret or Top Secret Clearance required ** One of TEKsystems top Government Integrator partners is supporting the DoD through a unified help desk. This is a consolidation effort to take the tasks handled by various service desks and have them su

The USAF currently has multiple service desks that leverage a variety of ITSM solutions platforms including Remedy, ServiceNow, and other local solutions. Key role: Level 1 Technical Support Service Desk agents provide excellent customer service by suppor