Responsibilities: Ensures the team lives agile values and principles and follows the processes and practices the team agreed. Leads the team from a position of influence, and servant-leadership. Acts as an enabler for methodology, strategy, architecture,

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Respond to end-user problems based on standard procedures. Must correctly track incidents

Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Respond to end-user problems based on standard procedures. Must correctly track incidents and calls, including b