What is Epsilon? We get that a lot. For some
clients we are a strategic advisor, for others we do a project here and
there, and for others we handle everything related to technology. Here
are a few examples:
- We manage server configurations and backups to ensure that critical
information is accessible to those who need it, and backed up in case
it's ever lost.
- We provide support on cybersecurity best practices and compliance with standards like HIPAA, PCI, and RMF.
- We provide technical support to end users 24 hours per day, 365 days per year.
- We ensure that client networks are properly configured to provide clear VoIP calls and fast access to company resources.
In all things, our mission is to align information technology with
customer objectives by eliminating complexity, simplifying compliance,
and by providing transparency in our approach. We operate as a
collaborative partner by prioritizing investments in IT, which maximizes
the functionality and benefit to the organization.
Epsilon aligns technology with our customer’s mission by eliminating
complexity, simplifying compliance, and providing transparency and peace
of mind. We hire people who are solution focused, who leave things
better than they find them, and who believe that the toughest problems
are best solved as a Team.
Working at Epsilon
Epsilon’s core values of Consideration, Simplicity, and Improvement are
the pillars of who we are and how our team members operate. Whether you
are working at our headquarters in Weaverville, NC or on a Government
site across the nation, we treat each other with respect and
consideration, value the ideas and ingenuity of our team members and
appreciate each other’s work style. Our team members build bridges
across departments, think beyond the status quo, and develop creative
Epsilon provides compliance-driven business and government customers
with services to support all technology related functions typically
performed by an in-house IT department and their network of vendor
partners. This includes CIO and stakeholder level consulting, cloud and
hybrid cloud hosting of all core business applications, technology
support for customer employees, wired and wireless network design and
build-out, new workstation deployments, and cybersecurity compliance
services. Epsilon is SOC 2 certified and ISO 27001 certified.
We lead with our mission: to align technology with customer
objectives by eliminating complexity, simplifying compliance, and by
providing transparency in our approach. This gives our customers piece
of mind, and provides the foundation of a trusting relationship.